Reviews (3,256)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

July 22, 2024

Perfect infrastructure for marketing automation, improving conversion rate and maintaining customer loyalty. It is highly recommended!

Vertica-labs
Israel
Over 3 years using the app
August 15, 2024

Klaviyo is a robust email marketing platform tailored for eCommerce businesses. It excels in delivering personalized email campaigns, thanks to its deep integration with eCommerce platforms like Shopify and WooCommerce.

Pawfills
United States
3 months using the app
September 15, 2024

la primera vez que la uso,me oarece facil de instalar todo para la pagina

Uniqueness by D
United States
4 months using the app
April 22, 2024

Email marketing is a must in any business!! Despite the "email is dead" moniker. Klaviyo's capabilities and functionality is top notch. They also have 5-star support, which I love. First, I always leave the support conversations with solutions. They go above and beyond with screenshots and/or recordings to ensure I understand what I'm asking about. They're super pleasant and effective. Couldn't recommend enough.

Terrell Dominick
United States
Over 3 years using the app
Klaviyo replied April 24, 2024

Thank you for your amazing review. We will make sure our support team hears this.

June 12, 2024

Hands down the best email marketing platform out there. We have seen a big uptick in our revenue from using Klaviyo. From the robust functionality and integrations to the customer support, this app is the best in class.

Al Shams Abayas
United States
Over 3 years using the app
August 16, 2024

User friendly and easy setup. Received guidance with a devoted team member has allowed for a seamless integration. Highly recommended.

LaviLash Wholesale
Australia
2 months using the app
May 22, 2024

This app has helped us generating crazy amount of sales! It takes a while to learn and apply. However, once you master it, it's a powerful app.

S for Sparkle
United States
Over 3 years using the app
August 25, 2024

Completely unreliable software. Sometimes a campaign sends, sometimes it doesn't. Often have to keep repeating setup until it decides to send.

mindplusbeauty.com
United States
Over 2 years using the app
November 17, 2024

ES MUY FÁCIL DE USAR!

Minilla Concept
Spain
7 months using the app
June 3, 2024

This is the best email marketing system hands down. The great integration with Shopify is the icing on the cake. Not only is the tech superior but their support team is SIMPLY THE BEST! I can always reach them, ask questions and get resources. Email marketing is a beast but Klavyio makes it easy to get started and all the support you need to realized success.

Madpax
United States
9 months using the app