Reviews (2,934)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

October 4, 2024

Super user-friendly and incredibly helpful!

Blekk Apparel
United States
18 minutes using the app
June 27, 2024

Great Cx, Great UI and love the analytics!

American Farm Company
United States
Over 3 years using the app
May 29, 2024

The best email marketing app and support out there.

Frambooesas
Portugal
About 1 year using the app
May 9, 2024

We are coming from a different software and Klaviyo is just on another level. Customer service is top-notch, they get back to you pretty quick and their steps are easy to follow.

Yes - They charge a premium, but the things you can do with their software are outstanding.

If you are doing basic stuff like welcome series flow, abandoned checkout, post purchase and win back campaigns then you might use another software but if you want to get the best out of your email list by diving deep into segmentation and sending the right email, at the right time to the right customer then Klaviyo is the way to go.

Smokeshow Mixology
United States
About 1 month using the app
July 8, 2024

Nice marketing strategy

Loja Bruna Modas
Brazil
23 days using the app
June 28, 2024

BEST OF THE BEST APP

Great Functional Goods
Australia
About 1 year using the app
July 16, 2024

Yes, I recommend it to every business

GBAStar
United States
3 months using the app
April 22, 2024

Email marketing is a must in any business!! Despite the "email is dead" moniker. Klaviyo's capabilities and functionality is top notch. They also have 5-star support, which I love. First, I always leave the support conversations with solutions. They go above and beyond with screenshots and/or recordings to ensure I understand what I'm asking about. They're super pleasant and effective. Couldn't recommend enough.

Terrell Dominick
United States
Over 3 years using the app
Klaviyo replied April 24, 2024

Thank you for your amazing review. We will make sure our support team hears this.

September 20, 2024

Easy set up, easy to use.

A-M Charmed Gifts
United States
About 1 hour using the app
Klaviyo replied September 25, 2024

Thank you so much for the 5-star review.

July 13, 2024

easy to used

FabricAndFiberFinds
United States
2 months using the app