Reviews (2,941)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

June 2, 2024

Man, If I could give 10 Stars I would, so 5 will have to do. Great Job Klaviyo!

crowncourtshop
United States
3 months using the app
October 4, 2024

Super user-friendly and incredibly helpful!

Blekk Apparel
United States
18 minutes using the app
May 29, 2024

The best email marketing app and support out there.

Frambooesas
Portugal
About 1 year using the app
May 28, 2024

Works great easy to integrates with shopify

The High-End Hippie
Canada
Over 2 years using the app
May 9, 2024

We are coming from a different software and Klaviyo is just on another level. Customer service is top-notch, they get back to you pretty quick and their steps are easy to follow.

Yes - They charge a premium, but the things you can do with their software are outstanding.

If you are doing basic stuff like welcome series flow, abandoned checkout, post purchase and win back campaigns then you might use another software but if you want to get the best out of your email list by diving deep into segmentation and sending the right email, at the right time to the right customer then Klaviyo is the way to go.

Smokeshow Mixology
United States
About 1 month using the app
July 8, 2024

Nice marketing strategy

Loja Bruna Modas
Brazil
23 days using the app
June 28, 2024

BEST OF THE BEST APP

Great Functional Goods
Australia
About 1 year using the app
June 27, 2024

Great Cx, Great UI and love the analytics!

American Farm Company
United States
Over 3 years using the app
May 22, 2024

Always a pleasant experience working with Klaviyo. Their customer service is top notch, always very friendly and willing to help!

Plastics Free
United Kingdom
Over 1 year using the app
September 20, 2024

Easy set up, easy to use.

A-M Charmed Gifts
United States
About 1 hour using the app
Klaviyo replied September 25, 2024

Thank you so much for the 5-star review.