Reviews (3,121)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

September 30, 2024

Klaviyo has the best support system of any platform I've used. They're incredibly attentive and always provide clear, helpful assistance. I wish every B2B platform was as efficient!

88 Acres
United States
Almost 6 years using the app
October 7, 2024

I cannot recommend Klaviyo enough, it is simply a fantastic tool for email marketing needs. Their support is top notch, very knowledgeable and efficient.

Klova
United States
Almost 7 years using the app
October 9, 2024

Easy to use, would be lost without it. Enables us to create good looking emails for campaigns, manage our flows and database easily.

KIND2
United Kingdom
About 4 years using the app
October 1, 2024

My experience with Klaviyo has been amazing. It is easy to use and seamless. My emails are easy to create and design. I have seen more traffic on my website because of the emails and that is always a good thing. I recommend this app to anyone looking to have an easy and seamless email marketing experience.

Gemini Clothing
United States
Almost 2 years using the app
November 16, 2024

The support for Klaviyo is outstanding. All the app can do can be overwhelming at first, especially for a newbie, but my questions and cries for help were answered in a timely manner with grace and humor. I can't praise the Klaviyo team enough - they are simply awesome.

The app itself has so much power, I can't wait until I'm far enough along in direct sales to dig into all it can do and truly put it to work. It's easy to use and intuitive, built for the end users. i would recommend this app to anyone going the direct sales route.

charleymarshbooks.com
United States
About 1 month using the app
November 20, 2024

Klaviyo partners very well with Shopify and helps us retain and market to our customers.

Quality Home Furniture
United States
Almost 4 years using the app
November 16, 2024

Easy to use. My only comment is it would be nice if you could update a campaign after you have scheduled it. Otherwise, I enjoy using the app.

Sally's Blooming Bags
United States
6 months using the app
October 29, 2024

We have used 4 different email marketing platforms. Klaviyo is by far our favorite.

Joyride
United States
Over 3 years using the app
October 15, 2024

Love Klaviyo! Easy to use and manage. Since we've started using Klaviyo, we've been able to manage our email marketing flows much better.

WHOSA
Australia
Over 1 year using the app
December 23, 2024

Really great customer support - when I had an issue I received a response the same day, with a detailed video explaining the steps to resolve the problem, very helpful!

Hilltop Home
United Kingdom
7 months using the app