Reviews (3,078)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong Shopify integration, enhancing marketing and customer engagement. They value the user-friendly email campaigns and customizable automation flows, especially for new subscribers. Features like cloning campaigns across multiple stores are beneficial. The customer support is highlighted as responsive and helpful, providing personalized assistance. The seamless integration and accurate analytics help refine marketing strategies and boost sales.

October 9, 2024

This can be a complex app to use but they provide free videos to help you along. I love that they offer classes throughout the year to sharpen your skills. I took one several weeks ago on something I've used for a while. I learned features I've never explored before and have implemented them into my weekly email campaigns! Love this app & highly recommend.

CARDIACS Sports & Memorabilia
United States
6 months using the app
October 29, 2024

We have used 4 different email marketing platforms. Klaviyo is by far our favorite.

Joyride
United States
Over 3 years using the app
November 20, 2024

Klaviyo partners very well with Shopify and helps us retain and market to our customers.

Quality Home Furniture
United States
Almost 4 years using the app
November 16, 2024

Easy to use. My only comment is it would be nice if you could update a campaign after you have scheduled it. Otherwise, I enjoy using the app.

Sally's Blooming Bags
United States
6 months using the app
September 23, 2024

We are loving Klaviyo Email Marketing & SMS. I am not the best at sending emails. Mostly because I don't know what to send, but I noticed that when I looked at my calendar view it gave my ideas for emails and SMS messages as well as task to do inside my business operations such as monitoring inventory and planning future campaigns and more. They are the best I've used so far.

La'Quatta Cosmetics
United States
Over 1 year using the app
Klaviyo replied September 25, 2024

Thank you so much for the wonderful review! We love reading this, and you're absolutely right—when email and SMS come together, they’re unstoppable. We're thrilled Klaviyo is helping you with ideas and business operations. Keep up the great work!

October 23, 2024

Tracy N was super helpful & solved our issue with our flows right away!

DUX BUX
United States
About 5 years using the app
November 12, 2024

good customer support as always - just chatted to danielle M who resolved my issue very quickly

Miller Harris
United Kingdom
Almost 3 years using the app
October 15, 2024

Great integration with our Shopify store and allows us to communicate effectively with our database on a regular basis.

THE GAME
Australia
Over 3 years using the app
August 30, 2024

I am loving the Klaviyo app - and have taken the time to go through the suggestions on offer and I am producing stunning flows. I am truly a beginner and Shopify has made it very easy to integrate Klaviyo with Stamped io and it is coming together beautifully. The templates are easy to navigate and edit.
I was so tired of paying huge sums of money to outsource all of this and the beauty of doing everything yourself is that you are in control of what your customers see and can stay on brand and make quick edits. Recommend and very happy.

Hygge Dress
Australia
Over 3 years using the app
November 4, 2024

Incredible app has helped us improve revenue through email marketing.

Mille Collines
Spain
Over 2 years using the app