Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

March 5, 2024

Alex W from the Klaviyo team is amazing! So quick to respond and solved a problem that we had for over two weeks straight away! Love it!

Gympie Saddleworld & Country Clothing
Australia
About 4 years using the app
September 21, 2024

Good

MISMA FASHION
United States
Over 1 year using the app
May 9, 2024

In July 2023, we transitioned our e-commerce platform from Magento to Shopify, a strategic move that has significantly enhanced our revenue streams.
By leveraging Klaviyo's robust suite of marketing automation tools, we have been able to meticulously craft and deploy a series of high-converting email flows.
Mastering the capabilities of this platform has unlocked tremendous potential, allowing us to capitalize on a singularly effective sales funnel that delivers remarkable results.

Hell Bunny
United Kingdom
11 months using the app
May 21, 2024

Klaviyo linking directly to Shopify and helping me see the direct value of my marketing work to my revenue is a critical part of my art business.

Joanne Hastie
Canada
About 2 years using the app
May 10, 2024

It is so seamless to share info between Shopify & Klaviyo. It's hugely helpful for my email marketing to have Shopify customer information accessible in Klaviyo. The help team is also great when I've needed to troubleshoot something.

Queen Fayzel
United States
Almost 2 years using the app
May 27, 2024

Over 40% of our revenue comes from our flows and campaigns in Klaviyo. it is so easy to set up, monitor, and change. They also offer training sessions on a weekly basis, and are always looking to the future (like AI).

Guess Where Trips®
Canada
Over 1 year using the app
August 9, 2024

great service, and software, little complex but powerful stuff. I would def recommend

HeatAndCool.com
United States
About 1 year using the app
May 18, 2024

I've tried a few different email / sms / review aps and while they were good, Klaviyo is the best all-in one tool I've found so far. The automated email and segmenting options make it so easy to communicate the right messages to the right customers.

leehouse.co
United States
3 months using the app
May 30, 2024

Super easy to use and affordable, plus it keeps track of all your customers behavior and allows you to use that to make target audiences, I recommend this to small and large companies.

AnaScents
United States
About 3 years using the app
May 16, 2024

Fantastic software that is key to our successful marketing strategy. Easy to use, easy to understand, great templates, analytics to help shift, change, and excel at growing our sales and increase customer satisfaction/retention.

SewBatik
United States
Over 2 years using the app