Reviews (3,134)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

October 4, 2024

Super user-friendly and incredibly helpful!

Blekk Apparel
United States
18 minutes using the app
May 21, 2024

Klaviyo is an excellent and indispensable piece of marketing software. It's so powerful and flexible. It falls down ever so slightly on very very fringe use cases but in 99% of instances, it has EVERYTHING you need.
Better yet, the customer support is world class, with experts in the software endeavoring to find you a suitable solution - they really do care.
We're confident on our growth thanks to klaviyo supporting us so well.
Give it a try, you won't be disappointed!

MYNEXTBIKE
United Kingdom
Over 1 year using the app
July 6, 2024

Very easy to use. Love the experience.

Get Yok'd Nutrition
United States
About 6 years using the app
May 28, 2024

Such an easy to use platform that integrates oh-so-nicely with Shopify and the SMS has been a super easy add-on for us.

Wild Hand
United States
Over 2 years using the app
May 15, 2024

Tom was excellent helping me with two issues today. He spent well over an hour troubleshooting some issues I had with integrations. He was very patient with me and was able to walk me through the steps in detail. Amazing service all around. Very prompt and clear.

Bened Life
United States
Almost 3 years using the app
December 12, 2024

great website

IHATETHISPARTY
United States
22 minutes using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

June 28, 2024

I've had a fantastic experience with Klaviyo for my email and SMS marketing needs. The platform is incredibly user-friendly, and the automation features have significantly boosted my marketing efficiency. I love the detailed analytics and the ability to personalize campaigns effortlessly. The customer support team is always responsive and helpful. I highly recommend Klaviyo to anyone looking to elevate their marketing strategy!

Mirelle
Australia
20 days using the app
July 29, 2024

Great experience so far!

FullyFyne
United States
12 months using the app
April 29, 2024

They maintain constant communication/support on channel performance, they excel at both day-to-day troubleshooting as well as success strategy. They're well integrated with most other platforms we use and have around the clock support. Can't recommend them enough!

Richer Poorer
United States
About 6 years using the app
June 18, 2024

I am not interested in email marketing.. i hate it to be honest.
But, Adam W was a great help to me with Klaviyo.
Thanks a ton

Flower Power® Feminine Health
United States
Over 3 years using the app