Reviews (3,258)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.
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Great tool, excellent customer support. A lot of technical things to learn before you can effectively use it for the best results. But it seems there is a solution to almost every issue that occurs. Email deliverability is especially tricky, but there a many great tools provided by Klaviyo.
Thank you so much for your honest review. If there is anything we can do, don't hesitate to reach out to one of our product experts. Thank you for being such a loyal customer.
Tom was excellent helping me with two issues today. He spent well over an hour troubleshooting some issues I had with integrations. He was very patient with me and was able to walk me through the steps in detail. Amazing service all around. Very prompt and clear.
very good app, but It could be improved by implementing more simple language if it's possible.
best app for email mkt, increased the revenue since day 1, nicely done!
The software has helped my business grow. It seamlessly integrates with my recommence store, which helps save time and headaches. There is nothing out in the market that compares.
Great app. Does everything needed and MORE that we have yet to learn about!
Klaviyo's customer support is fantastic! They were so helpful when I needed assistance with my email campaigns. Knowledgeable, patient, and friendly - they made the process smooth and easy. Highly recommend!
I left Klaviyo after a month or so about a year ago for no reason other than I already had a bunch of subscribers with another service. But I recently smartened up and went back to Klaviyo. The support alone blows most away, but the entire system is so powerful. I now realize it's foolish running a business through Shopify without it.
Welcome back! and thank you so much for this amazing review. If you need any assistance you know how to contact us.
I've enjoyed using Klaviyo. I have seen growth in our sales using it. They also do weekly classes about using their platform which has been very helpful.
Thank you so much for the 5-star review. We are very happy to hear you are enjoying the weekly webinars and academy.
Klaviyo is an excellent and indispensable piece of marketing software. It's so powerful and flexible. It falls down ever so slightly on very very fringe use cases but in 99% of instances, it has EVERYTHING you need.
Better yet, the customer support is world class, with experts in the software endeavoring to find you a suitable solution - they really do care.
We're confident on our growth thanks to klaviyo supporting us so well.
Give it a try, you won't be disappointed!