Reviews (3,136)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

June 24, 2024

If you're not using Klaviyo, you're simply leaving money on the table.

DecafCo
Australia
Over 2 years using the app
July 14, 2014

Mailchimp is for sending emails. Klaviyo is for making money.

We've automated all of our autoresponders and abandoned cart emails to Klaviyo and are very happy with the results. Their tools are very powerful and their support is top notch.

Tortuga Backpacks
United States
Almost 3 years using the app
January 17, 2014

Outstanding, simple, sleek system that is intuitive, streamlined, and effective.

theory11
United States
Almost 3 years using the app
July 11, 2024

Klavijo has made integrating email marketing campaigns with my shopify store so easy.

Janet's Craft Corner
United States
5 months using the app
July 10, 2014

First of all, the level of personal support you get from these guys is second to none. Ed and his team are fast to respond to any questions you may have.
Klaviyo is an essential tool for all shop owners. The ease of use when putting together an email campaign, or building out your list of customers and contacts is extremely user friendly.
I highly recommend Klaviyo! 5/5 all the way!

Band-Brand - Custom Band Merch - Buy & Sell Direct
Canada
Almost 3 years using the app
June 27, 2024

Exceptional product, with exceptional support and customer service!

Hudson Valley Seed Company
United States
Almost 2 years using the app
June 26, 2024

J'adore Klaviyo ! Le service client est également excellent !

Casabé
Canada
About 2 years using the app
April 29, 2014

I'm loving using Klaviyo! I was using MailChimp before and their auto responders don't send instantly (takes up to an hr).. So I was constantly having to manually send emails to customers that were meant to be automatic. With Klaviyo they send instantly! Which has freed up a lot of my time. It integrates perfectly with Shopify and their customer service is really helpful too! I love that they track the sales from your emails as well..

Daisy Plays Dress Ups
Australia
Over 2 years using the app
June 18, 2024

I am not interested in email marketing.. i hate it to be honest.
But, Adam W was a great help to me with Klaviyo.
Thanks a ton

Flower Power® Feminine Health
United States
Over 3 years using the app
July 16, 2024

Yes, I recommend it to every business

GBAStar
United States
3 months using the app