Reviews (3,136)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

May 28, 2024

Such an easy to use platform that integrates oh-so-nicely with Shopify and the SMS has been a super easy add-on for us.

Wild Hand
United States
Over 2 years using the app
October 10, 2024

Facil de usar

Talex Import
Brazil
6 months using the app
October 4, 2024

Super user-friendly and incredibly helpful!

Blekk Apparel
United States
18 minutes using the app
April 29, 2024

They maintain constant communication/support on channel performance, they excel at both day-to-day troubleshooting as well as success strategy. They're well integrated with most other platforms we use and have around the clock support. Can't recommend them enough!

Richer Poorer
United States
About 6 years using the app
July 6, 2024

Very easy to use. Love the experience.

Get Yok'd Nutrition
United States
About 6 years using the app
January 17, 2024

Klaviyo is fantastic. The customer support is second to none. the analytics tools are top tier. At first using Klaviyo may seem daunting but with the incredible support you'll soon get the flow of things. As a new business we still manage all the email marketing ourselves, and using Klaviyo has been by our side from the start and will be for the foreseeable future and beyond. 5 star.

Flagship Nutrition™
United Kingdom
Over 1 year using the app
Klaviyo replied January 23, 2024

Thank you for your fantastic review! We're thrilled to hear that Klaviyo has been a valuable partner for your new business. It's great to know that our customer support and analytics tools have made a positive impact. If you ever need assistance or have more feedback to share, we're here for you. Cheers!

June 18, 2024

I am not interested in email marketing.. i hate it to be honest.
But, Adam W was a great help to me with Klaviyo.
Thanks a ton

Flower Power® Feminine Health
United States
Over 3 years using the app
May 3, 2024

Every app has its flaws, but this integration rarely has one and has gone above and beyond most other apps. I'm very pleased with the metrics it brings over and communicates between the two platforms. And of course Klaviyo support is always top-notch the best of the best in my opinion. I look forward to seeing this integration develop!

Burley
United States
About 2 years using the app
September 29, 2024

Great stuff

LVSH
Canada
16 days using the app
May 21, 2024

So easy to use and great ROI. New features and email flows are super helpful. SMS in UK is expensive so hopefully that will be looked at soon!

MakeBox & Co.
United Kingdom
Over 2 years using the app