Reviews (2,942)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

October 29, 2024

top App!

Posterspub
Austria
12 days using the app
May 15, 2024

Klaviyo support is the best! I've never waited long and the agents go above and beyond to be helpful.

It makes a world of difference when you need help!

Parisians Pure Indulgence
United States
About 1 year using the app
June 5, 2024

Love it, easiest money I ever made on customer retention :D

KARYSHA COSMETICS
United States
5 months using the app
Klaviyo replied June 11, 2024

This is what we want to hear. Thank you for your review.

May 26, 2024

Its asset person must have, it builds long term with the audience

Rejuvences
United Arab Emirates
Over 3 years using the app
Klaviyo replied May 28, 2024

We agree, if you use Shopify, Klaviyo is a must have!

May 16, 2024

Klaviyo is excellent tool for small businesses and large enterprises. I simply love this app.

MANA Kitchens
United States
9 months using the app
October 17, 2024

bra

Villavega
Norway
3 months using the app
July 3, 2024

wonderful support and ease of use

Southern Belle & Beau Co
United States
9 days using the app
December 13, 2023

I just want to write an extra recommendation here - not only is Klaviyo a PHENOMENAL, easy to use and learn, super powerful marketing tool with intuitive clean UX, but their CUSTOMER SUPPORT is fantastic. I just got off a chat with someone that went into our site's code and found the bug - on our site - that was interfering iwth the popup. Last night, someone stayed with me for over 2 hours while he coached me through a variety of features I was learning. I feel like this is unheard of these days. Love Klaviyo!

Yogo
United States
Over 3 years using the app
July 1, 2024

Awesome app

Amanda Wathen
United States
8 months using the app
May 3, 2024

So I had some issues linking my Klaviyo account to my Shopify store. Couldn't work it out so I reached out to Klaviyo's support team and spoke online to a really helpful chap called Larry. With his help, I finally got there. But I really couldn't have done it without Larry's guidance. If only all customer support was as good as this! Fantastic job! Thank you, Larry; thank you, Klaviyo.

Rupert Colley Books
United Kingdom
5 months using the app