Reviews (3,257)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

July 2, 2024

Epic shit - single handily gets us 30% revenue increase every campaign we sent

T H E D A T E R Y
United Kingdom
Over 3 years using the app
December 9, 2024

Global Latin Group Spa
Chile
22 days using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

May 21, 2024

So easy to use and great ROI. New features and email flows are super helpful. SMS in UK is expensive so hopefully that will be looked at soon!

MakeBox & Co.
United Kingdom
Over 2 years using the app
June 24, 2024

Easy migration with a lot of support. We can do so much more with our integration in shopify than what we could do with Constant contact or mailchimp.

Bridges Canada
Canada
10 months using the app
June 25, 2024

Klaviyo support is wonderful !!! I have a Shopify store for more than 10 years, I never has such an incredible Support from any other App or Company related to Shopify.
Keith, Najah, Michaela, Paola and more... Everybody at Klaviyo support is very patient and and ready to help, replying to any question or concern
right away !!!
Thank you Klaviyo for your incredible SUPPORT !!!
Sylvie
VintageArtReprints.com

VINTAGEARTREPRINTS.COM
United States
Over 1 year using the app
April 11, 2024

We have been using Klaviyo for two years now and are very satisfied.

The functionality of the flows works well for us, the double opt in works well, and the formatting is easy to handle.

We have also had several helpful interactions with support during set up.

We will gladly continue using Klaviyo as we scale.

Precious Sound
United States
About 2 years using the app
May 18, 2024

Klaviyo is very user friendly and is consistently introducing new features and classes to help you manage your email/sms list to grow your business.

Liquid Dyet
United States
Over 2 years using the app
August 20, 2024

Very robust platform with excellent support.

A Joy Forever Bath + Body
United States
Over 1 year using the app
January 10, 2025

Easy to use! :)

Neuroberry
Mexico
27 minutes using the app
Klaviyo replied January 13, 2025

That's the goal - thank you so much for the review!

June 20, 2024

Perfect Upgrade for e-mail marketing and clv. Easy to setup and very innovative, recommend this, if you want less work and more income

PP-Berlin
Germany
Over 1 year using the app