Reviews (2,458)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its impact on revenue and customer engagement, praising its automation, segmentation tools, and seamless Shopify integration. The intuitive interface and detailed analytics are key features, alongside responsive and knowledgeable support. Additional resources like documentation and webinars are valued for helping new merchants navigate the platform effectively, making it a top choice for enhancing e-commerce operations.

July 22, 2024

Perfect infrastructure for marketing automation, improving conversion rate and maintaining customer loyalty. It is highly recommended!

Vertica-labs
Israel
About 3 years using the app
October 17, 2024

Must have for any small business!! Intuitive and fun to use!

That's My Dawg Brand
United States
Over 1 year using the app
December 11, 2024

Intuitive, easy to use and highly recommend.

The Gourmet Animal
United States
About 1 year using the app
July 10, 2024

Klaviyo makes it so helpful to create a fun and creative email to announce new products!

C&B Collections
United States
Over 4 years using the app
October 22, 2024

Savannah H. provides over the top service and really knows her segments. Pleasure to work with.

KitchenNiche.ca
Canada
About 2 months using the app
Klaviyo replied October 24, 2024

Thank you so much for this 5 star review. We will make sure Savannah hear this. If you have any more questions or need any assistance you know where to find us.

August 5, 2024

In fact, after using it for about a year, I did get a lot of results. Recommended.

Litedeer Homes
Canada
Over 1 year using the app
August 30, 2024

Enjoy the program if only there is more discount. :)

Honey Play Box Official
United States
About 3 years using the app
January 22, 2025

Outil très fonctionnel et efficace, avec des mises à jour constantes. Un indispensable !

LOXWOOD Le Cabas Parisien
France
About 1 year using the app
Klaviyo replied January 24, 2025

Merci beaucoup pour votre soutien !

June 25, 2025

Tons of options, really easy to use! I love it

Uniform
Croatia
Klaviyo replied June 27, 2025

We love to hear this - thank you!

February 2, 2025

Leider können wir die App absolut nicht empfehlen. Egal für wlechen Shop ich Klaviyo verwenden. Jedes, jedes, jedes, jedes mal suche ich nach dem Link um die Subscription Seite direkt aufzurufen. Unglaub das dieser so schlecht zu erreichen und versteckt ist!!!!!

Stilreich-Wohnen
Germany
5 months using the app
Klaviyo replied February 4, 2025

Es tut uns leid, dass Sie eine negative Erfahrung mit Klaviyo gemacht haben, und wir würden Ihnen gerne helfen. Ich empfehle Ihnen, sich an unser Support-Team unter klaviyo. ...