Reviews (3,136)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.
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I recently had the pleasure of interacting with Klaviyo's support team, and I must say their service is exceptional. The team was incredibly responsive, knowledgeable, and patient in addressing our issues. Their clear guidance and prompt follow-ups ensured we resolved the problems quickly. Klaviyo's support team truly goes above and beyond to assist their customers. Highly recommend!
Over 40% of our revenue comes from our flows and campaigns in Klaviyo. it is so easy to set up, monitor, and change. They also offer training sessions on a weekly basis, and are always looking to the future (like AI).
Pete went out of his way to help me understand how to include photos in an abandoned cart sms. He was very attentive to my questions and addressed every question I had, provided clear, detailed communication and answers, articles and quick responses, two detailed loom videos explaining step by step how to achieve my goal, and made sure I was able to access the videos. My experience was stress-free and I had resolve to my question within minutes! Very happy with my experience! Thank you so much Pete!
Thank you for sharing your positive experience! We're thrilled to hear that you received excellent assistance from Pete! We are delighted that your questions were addressed promptly, and you found the communication clear and detailed. If you have any more questions or need assistance in the future, feel free to reach out. Thanks again for choosing Klaviyo!
Chris was the most helpful person in setting up a new flow. Helped me walk through each step and provided guidance throughout the process. Thank you, Chris!
Just starting with this app but so far customer service has been Awesome. Thanks for your help. Connie
Danielle is superb!
Klaviyo linking directly to Shopify and helping me see the direct value of my marketing work to my revenue is a critical part of my art business.
Love it!
Thank you for the 5 star rating!
Klaviyo is the very best email marketing tool available. They also have incredibly helpful staff on hand to help with anything you need. Couldn't be without it, they generate a HUGE chunk of my revenue.
Thank you for your glowing review! It's fantastic to hear that our Support Team has been incredibly helpful, and we're honored to play a significant role in generating revenue for your business. We appreciate your support! Cheers.
It has helped increase revenue and acquire more customers! I just upped my monthly allotment because it has allowed me to afford the larger plan! Definitely recommend Klaviyo!
That's what we love to read. We are happy we are having a positive impact on your business. Thank you for the amazing review.