Reviews (3,139)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

June 6, 2024

Great tool, excellent customer support. A lot of technical things to learn before you can effectively use it for the best results. But it seems there is a solution to almost every issue that occurs. Email deliverability is especially tricky, but there a many great tools provided by Klaviyo.

Wheat.eu
Denmark
About 5 years using the app
Klaviyo replied June 11, 2024

Thank you so much for your honest review. If there is anything we can do, don't hesitate to reach out to one of our product experts. Thank you for being such a loyal customer.

June 6, 2024

Love it

Just Shear
Australia
Almost 5 years using the app
Klaviyo replied June 11, 2024

Thank you for the 5-star review.

June 7, 2024

Outils très complet et à recommander pour les utilisateurs de shopify :
- de (très) nombreuses fonctionnalités
- connexions et synchronisations possible avec un grand nombre d'app/outils
- support toujours au top

le gramme
France
Over 4 years using the app
Klaviyo replied June 11, 2024

Merci beaucoup.

June 23, 2024

My email photos are broken, and the emails look like a joke on the free plan. You get what you pay for. When I tried to upgrade, the least expensive plan I can purchase is $350 a month!!! What a joke. First of all, my niche does not do well with email marketing; I need minimal emails, but I need to them to be professional. Klaviyo emails ruin my credibility. Can't get any customer service because I refuse to pay $350!

PF Wonder Salve
United States
Over 1 year using the app
July 8, 2024

Great tool to increase sales and growth! Very happy with Klaviyo

punch4parkinsons
United States
4 months using the app
July 1, 2024

Awesome app

Amanda Wathen
United States
8 months using the app
June 10, 2024

Simply the best option when it comes to email marketing. Always evolving and improving the user experience.

Endor Technologies
Spain
Over 3 years using the app
July 13, 2024

easy to used

FabricAndFiberFinds
United States
2 months using the app
Edited July 11, 2024

very good and integrates with most software.

Union 22
United Kingdom
Over 4 years using the app
Klaviyo replied June 11, 2024

Thank you so much for the 5-star review

June 11, 2024

Klaviyo is the cornerstone of our marketing practices and their support is exceptional!

Bow Wow Labs
United States
Over 3 years using the app