Reviews (3,125)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

June 14, 2024

Great customer support! always answers my questions and no task is too big or small :) Thanks for the great support Meghan F!

ZIMA Dental UK
United Kingdom
Over 3 years using the app
November 25, 2024

Birgt viel Potenzial und ist übersichtlich gestaltet

PURE ACQUA® Wasserfilter
Germany
9 months using the app
May 10, 2024

It is so seamless to share info between Shopify & Klaviyo. It's hugely helpful for my email marketing to have Shopify customer information accessible in Klaviyo. The help team is also great when I've needed to troubleshoot something.

Queen Fayzel
United States
Almost 2 years using the app
November 9, 2024

Easy to use

AroundTheWineCooler
United States
About 1 hour using the app
June 16, 2024

Excellent App to have integrated into your shopify store. Thank you Klaviyo

Treasured Jewels
Canada
7 months using the app
May 22, 2024

Helped me go from zero to one with low pricing and no feature blocks. Now I'm scaling the functionality is fantastic and pricing matches my growth

Customer support team have always been first class helping to check my flows when new to the tool

get dopa
United Kingdom
About 1 year using the app
May 23, 2024

Pretty crazy price increases on lifelong customers; we've been a customer since we ever started our business and Klaviyo has unfortunately become the only app in our stack that constantly increases their prices while adding 0 new features/functionality. it's good until you get up to ~50,000 or so profiles, then you should look to switch off of them.

Rejuvia
United States
Over 4 years using the app
May 9, 2024

In July 2023, we transitioned our e-commerce platform from Magento to Shopify, a strategic move that has significantly enhanced our revenue streams.
By leveraging Klaviyo's robust suite of marketing automation tools, we have been able to meticulously craft and deploy a series of high-converting email flows.
Mastering the capabilities of this platform has unlocked tremendous potential, allowing us to capitalize on a singularly effective sales funnel that delivers remarkable results.

Hell Bunny
United Kingdom
11 months using the app
April 30, 2024

Added the Reviews feature, and before we've had a chance to even send out a single review request, a notification has come through that we've "used 97% of your monthly plan for reviews."

Not 1 single review request email has even been sent. And we owe $250 in review request charges? Doesn't make a lick of sense.

A review feature should bill based on reviews. Klaviyo is already a super pricey platform, really disappointing to see them treating well paying customers like this.

Bitters & Bottles
United States
Almost 5 years using the app
July 13, 2024

Klaviyo ist perfect for us. Thank you for the great service

totobi
Germany
Over 1 year using the app