Reviews (2,938)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

May 20, 2024

All the things you need, you will find with Klaviyo

Sofiaman.ro
Romania
10 months using the app
March 26, 2024

Love this tool. I come from a B2B background using much more complicated MAPs, and Klaviyo's ease of use and abilities are refreshing. It is absolutely perfect for B2C.

And a huge shoutout to the Support team. Rarely have I seen a support representative actually get in my tool and code things out for us, making our lives so much easier. Thank you (you know who you are).

SEEN
United States
Over 2 years using the app
Klaviyo replied April 3, 2024

Hey, thank you so much for this review. We really strive to provide the best platform and top notch support!

May 16, 2024

It's pricey but Klaviyo is just leagues better than the rest.

Boomslank
United States
Almost 4 years using the app
May 17, 2024

Great integration with shopify! Very user friendly too. The only thing I would request is to be able to use the SMS functionality in Puerto Rico, USA.

LiliWeds
United States
4 months using the app
July 2, 2024

Exceptional support and prompt attention

Seekers Men's Jewelry
Spain
Almost 7 years using the app
June 3, 2024

love it - so far so good!

Micropause
United States
Over 1 year using the app
April 18, 2024

Klaviyo is easy to use, professional and has a great starting program. Definitely try Klaviyo before others I think the integration and automation is the best I have tried so far.

Love Bonnie
Australia
7 months using the app
Klaviyo replied April 24, 2024

The integration between Shopify and Klaviyo is seamless. Thank you for the great review.

May 21, 2024

Thank you Klaviyo! My first month of fully opening my store and you've made a quarter of my store's 4-figure income.

Author A.D. Starrling Shop
United Kingdom
3 months using the app
May 17, 2024

Great product, great support. I recommend Klaviyo to everyone interested in Email/SMS marketing. Great for small, medium, and even large companies. 10/10. Thanks!

Aurora Nutrition
United States
4 months using the app
April 11, 2024

We have been using Klaviyo for two years now and are very satisfied.

The functionality of the flows works well for us, the double opt in works well, and the formatting is easy to handle.

We have also had several helpful interactions with support during set up.

We will gladly continue using Klaviyo as we scale.

Precious Sound
United States
About 2 years using the app