Reviews (3,247)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

August 18, 2024

Excellent marketing platform, seamless integration with Shopify

AAZ Stores
United States
About 1 month using the app
June 5, 2024

We've been using Klaviyo for our multistore setup on Shopify, and it has been an exceptional experience. The integration is seamless, making it easy to manage across multiple stores. One of the standout features is the ability to clone campaigns, flows, and templates between stores, which significantly streamlines our processes. Klaviyo is continuously implementing new features and improvements, making the platform better all the time. Their support has always been top-notch, going the extra mile to help us whenever we need assistance. I highly recommend Klaviyo for anyone looking to enhance their marketing efforts.

IFL Watches
United Arab Emirates
About 1 month using the app
Klaviyo replied June 11, 2024

Thank you immensely for this wonderfully detailed review. With the introduction of Klaviyo Portfolios, managing multiple accounts has never been more effortless.

May 22, 2024

Excellent APP and is so easy to use. Truly helps me automate all my emails to my customers. Makes my life easier! Thank you!

South African Sweets
United States
10 months using the app
April 30, 2024

Added the Reviews feature, and before we've had a chance to even send out a single review request, a notification has come through that we've "used 97% of your monthly plan for reviews."

Not 1 single review request email has even been sent. And we owe $250 in review request charges? Doesn't make a lick of sense.

A review feature should bill based on reviews. Klaviyo is already a super pricey platform, really disappointing to see them treating well paying customers like this.

Bitters & Bottles
United States
Almost 5 years using the app
March 5, 2024

Alex W from the Klaviyo team is amazing! So quick to respond and solved a problem that we had for over two weeks straight away! Love it!

Gympie Saddleworld & Country Clothing
Australia
About 4 years using the app
June 4, 2024

Klaviyo is easy to use and has helped us build our online sales quickly.

Jasper Coffee
Australia
Almost 4 years using the app
June 12, 2024

Love the functionality of this platform! Has made it so much easier to target different sections of my list!

steady + flight
United States
12 months using the app
May 21, 2024

Klaviyo linking directly to Shopify and helping me see the direct value of my marketing work to my revenue is a critical part of my art business.

Joanne Hastie
Canada
About 2 years using the app
May 10, 2024

It is so seamless to share info between Shopify & Klaviyo. It's hugely helpful for my email marketing to have Shopify customer information accessible in Klaviyo. The help team is also great when I've needed to troubleshoot something.

Queen Fayzel
United States
Almost 2 years using the app
May 9, 2024

In July 2023, we transitioned our e-commerce platform from Magento to Shopify, a strategic move that has significantly enhanced our revenue streams.
By leveraging Klaviyo's robust suite of marketing automation tools, we have been able to meticulously craft and deploy a series of high-converting email flows.
Mastering the capabilities of this platform has unlocked tremendous potential, allowing us to capitalize on a singularly effective sales funnel that delivers remarkable results.

Hell Bunny
United Kingdom
11 months using the app