Reviews (3,127)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

February 16, 2024

The capabilities are great - especially now that you can crop images that you've added to templates. The drag and drop options are seamless and they even provide a cheat sheet of codes to help you when wanting to customize your emails. Customer support is also amazing!

Forti
United States
Over 1 year using the app
Klaviyo replied February 21, 2024

We think our APP and support team are top tier too. Thank you so much for this amazing review.

November 9, 2024

Easy to use

AroundTheWineCooler
United States
About 1 hour using the app
June 5, 2024

Such an incredibly helpful care desk.

Marta was so accommodating in helping getting some technical flows sorted, holding my hand throughout the process to a successful resolution.

Amazing!

Beyond Retro
United Kingdom
Over 6 years using the app
Klaviyo replied June 11, 2024

Thank you so much for this amazing review. We will make sure Marta gets to see this.

June 16, 2024

Excellent App to have integrated into your shopify store. Thank you Klaviyo

Treasured Jewels
Canada
7 months using the app
August 5, 2024

Marta N was super helpful and solved my query promptly

Ottolenghi
United Kingdom
2 months using the app
March 18, 2024

Klaviyo's customer support is fantastic! They were so helpful when I needed assistance with my email campaigns. Knowledgeable, patient, and friendly - they made the process smooth and easy. Highly recommend!

getvoila
Germany
Over 2 years using the app
May 23, 2024

Klaviyo has been an absolute game changer for us. The interface is great to use and the conversions far exceed our previous email program. The Klaviyo support team is also extremely quick and helpful!

SLATE SWIM
United States
Over 2 years using the app
May 29, 2024

Klaviyo has become an integral component of our marketing mix. It integrates well with our broader tech stack, support is awesome and the versatility in building flows by aggregating niche data is great. We love the AI tool which builds technical flow queries based on natural language inputs.

Dinnerbox
South Africa
9 months using the app
May 10, 2024

Klayvio has excellent training and is easy to use for all my email marketing campaigns.

Unlimited by KSR LLC
United States
About 5 years using the app
April 11, 2024

We have been using Klaviyo for two years now and are very satisfied.

The functionality of the flows works well for us, the double opt in works well, and the formatting is easy to handle.

We have also had several helpful interactions with support during set up.

We will gladly continue using Klaviyo as we scale.

Precious Sound
United States
About 2 years using the app