Reviews (3,247)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

July 11, 2024

more advanced than flodesk. you can achieve the flodesk look if you know design or have a designer

Christine Pan
Australia
Over 3 years using the app
Klaviyo replied July 12, 2024

Hey Christine, thank you so much for this great review.

May 27, 2024

Over 40% of our revenue comes from our flows and campaigns in Klaviyo. it is so easy to set up, monitor, and change. They also offer training sessions on a weekly basis, and are always looking to the future (like AI).

Guess Where Trips®
Canada
Over 1 year using the app
May 18, 2024

I've tried a few different email / sms / review aps and while they were good, Klaviyo is the best all-in one tool I've found so far. The automated email and segmenting options make it so easy to communicate the right messages to the right customers.

leehouse.co
United States
3 months using the app
September 25, 2024

Very bad support

PERRON 47 | 87
Belgium
5 months using the app
May 16, 2024

Fantastic software that is key to our successful marketing strategy. Easy to use, easy to understand, great templates, analytics to help shift, change, and excel at growing our sales and increase customer satisfaction/retention.

SewBatik
United States
Over 2 years using the app
May 30, 2024

Super easy to use and affordable, plus it keeps track of all your customers behavior and allows you to use that to make target audiences, I recommend this to small and large companies.

AnaScents
United States
About 3 years using the app
August 9, 2024

Jono was exceptional it was my first time contacting Klaviyo and he went above and beyond. It was a very technical question that was resolved in minutes so thank you again!

RedLight Innovation
United Kingdom
4 months using the app
September 11, 2024

Great way to remarket.

Glow Lighting
United Kingdom
11 months using the app
April 18, 2024

Klaviyo is easy to use, professional and has a great starting program. Definitely try Klaviyo before others I think the integration and automation is the best I have tried so far.

Love Bonnie
Australia
7 months using the app
Klaviyo replied April 24, 2024

The integration between Shopify and Klaviyo is seamless. Thank you for the great review.

May 10, 2024

Klayvio has excellent training and is easy to use for all my email marketing campaigns.

Unlimited by KSR LLC
United States
About 5 years using the app