Reviews (3,139)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

June 3, 2024

Clare S was amazing. She provided us with custom loom videos explaining our issue and another with a workaround with clear instructions. She also helped me submit product feedback to hopefully help improve the prodblem in the future for us and others. she was great.

Calamityware®
United States
Over 5 years using the app
September 9, 2024

Very smooth, lots of info out there on making the most of this platform

Studio Trame
Canada
26 minutes using the app
June 5, 2024

Excelente app, nos ayuda mucho a convertir ventas a traves de email marketing

Gshop Pty
Panama
Over 4 years using the app
Klaviyo replied June 11, 2024

Muchas gracias por las 5-estrellas.

June 21, 2024

best one by far!

Smoking Vibes
United States
Over 1 year using the app
February 28, 2014

Very robust and easy to use email tool. We were able to get up and running with a number of different emails in a matter of a few days. The direct Shopify integration is huge and makes it so much easier to design templates, see what's going on in your store and control email delivery. Support was also very responsive and extremely helpful.

Will definitely continue to use and recommend to everyone.

Inspireful
United States
About 1 year using the app
June 11, 2024

most excellent

Pilgrim Soul Creative
United States
Almost 3 years using the app
July 3, 2024

Quickly respond, questions well answered.

momcozy
Hong Kong SAR
6 months using the app
June 20, 2024

I've been using Klaviyo for many years after switching from MailChimp which we quickly grew out of. The tool is very advanced and there isn't much you can't do. Some features can be a bit confusing but overall, the features are amazing and with a bit of help from support, I am am confident anything can be done with this email app.

The Eczema Company
United States
Over 1 year using the app
June 4, 2024

Klaviyo is easy to use and has helped us build our online sales quickly.

Jasper Coffee
Australia
Almost 4 years using the app
June 23, 2024

easy to use and has definitely helped to increase our online revenue.

Harmon's Craft Brewing
Canada
About 1 year using the app