Reviews (3,258)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

May 30, 2024

Super easy to use and affordable, plus it keeps track of all your customers behavior and allows you to use that to make target audiences, I recommend this to small and large companies.

AnaScents
United States
About 3 years using the app
November 21, 2024

Es bewirkt definitiv etwas!!!!

Printston
Germany
About 2 months using the app
April 18, 2024

Klaviyo is easy to use, professional and has a great starting program. Definitely try Klaviyo before others I think the integration and automation is the best I have tried so far.

Love Bonnie
Australia
7 months using the app
Klaviyo replied April 24, 2024

The integration between Shopify and Klaviyo is seamless. Thank you for the great review.

February 23, 2025

Great App for marketing and SMS.

Proton Sports & Apparel L.L.C.
United States
About 4 years using the app
Klaviyo replied February 25, 2025

We’re thrilled to hear you've had a positive experience with Klaviyo so far! Thanks for taking the time to share.

May 10, 2024

Klayvio has excellent training and is easy to use for all my email marketing campaigns.

Unlimited by KSR LLC
United States
About 5 years using the app
October 1, 2024

Easy and simple to use

Ae Botanicals
New Zealand
9 months using the app
October 15, 2024

Es muy práctica la app.

MAYANSHUL
United States
About 1 year using the app
July 11, 2024

more advanced than flodesk. you can achieve the flodesk look if you know design or have a designer

Christine Pan
Australia
Over 3 years using the app
Klaviyo replied July 12, 2024

Hey Christine, thank you so much for this great review.

May 9, 2024

We are coming from a different software and Klaviyo is just on another level. Customer service is top-notch, they get back to you pretty quick and their steps are easy to follow.

Yes - They charge a premium, but the things you can do with their software are outstanding.

If you are doing basic stuff like welcome series flow, abandoned checkout, post purchase and win back campaigns then you might use another software but if you want to get the best out of your email list by diving deep into segmentation and sending the right email, at the right time to the right customer then Klaviyo is the way to go.

Smokeshow Mixology
United States
About 1 month using the app
May 24, 2024

I love Klaviyo. It's easy to use and the data it provides is unmatched. I've been a customer since 2020 and will be one for the foreseeable future.

Ekocreashunz
United States
Almost 5 years using the app
Klaviyo replied May 28, 2024

Thank you for being such a loyal customer. We are happy when our customers succeed.