Reviews (3,139)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

June 3, 2024

Klaviyo is an absolute essential marketing tool if your business even has a modicum of complexity to the types of communications you send out. The flows are infinitely custom + the analytics are top-notch. They are without peers in the industry.

PlayBetter
United States
Over 4 years using the app
June 10, 2024

I have been using Klaviyo for about 2 years now and I can't express how much I have enjoyed using their platform. It's a super powerful tool that lets you customize your customer's journey and they have everything you could possibly need. There are so many automations you can build and their customer service is a 10/10, I love their chat support feature.

Venture Heat
United States
Almost 3 years using the app
August 6, 2024

We've used Klaviyo for the last 3 years for multiple Magento sites, but have just migrated one of those sites to Shopify. As expected from our experience with Klaviyo over the past 3 years, the process was silky smooth and when support was needed, it was fast and efficient.

Thanks for all your help with our migration

Juice Lubes
United Kingdom
2 days using the app
July 9, 2024

un programa fantastico

Modalatina
Italy
3 months using the app
June 12, 2024

I recently had the pleasure of interacting with Klaviyo's support team, and I must say their service is exceptional. The team was incredibly responsive, knowledgeable, and patient in addressing our issues. Their clear guidance and prompt follow-ups ensured we resolved the problems quickly. Klaviyo's support team truly goes above and beyond to assist their customers. Highly recommend!

zoey.dk
Denmark
Over 2 years using the app
June 1, 2024

The best E-DM Solution on the market!

Kagi
New Zealand
Over 4 years using the app
June 20, 2024

Perfect Upgrade for e-mail marketing and clv. Easy to setup and very innovative, recommend this, if you want less work and more income

PP-Berlin
Germany
Over 1 year using the app
May 28, 2024

Great product and customer support

BuildFastFormula
United States
About 5 years using the app
June 14, 2024

Klaviyo is a super easy email marketing platform that links seamlessly with Shopify. Very happy with the professional layout.

Trudy Rice Collection
Australia
Almost 2 years using the app
June 5, 2024

I highly recommend this app for your business site!

SOAPLUX BY DEODRIA
United States
Over 3 years using the app
Klaviyo replied June 11, 2024

Thank you for the review.