Reviews (2,943)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

January 17, 2024

I have used several different CMS programs and Klaviyo is by far the best one out there. It has so many amazing features and is very intuitive to use. I also love their customer support, they are always SUPER helpful and respond quickly. If you use Shopify and want to grow your e-commerce business Klaviyo is it!

ZENZ Organic Products (DK)
Denmark
Over 2 years using the app
Klaviyo replied January 23, 2024

It's wonderful to hear that our customer support has been helpful and responsive. We're honored to be your choice for growing your business. If you ever need assistance or have any feedback, we're here for you. Thanks for choosing Klaviyo!

June 12, 2024

It's a great app with great customer service.

RX Smart Gear Canada
Canada
9 months using the app
September 5, 2024

Love Klaviyo, really easy to use

DynamicDrop Hub
United Kingdom
21 minutes using the app
January 23, 2024

You get what you pay for! I had another email service for months that I never used, but I have found Klaviyo to be much easier to figure out (as a solo business owner doing everything myself) and feel confident I’ve created a solid avenue of sales and email contact with customers through this app. I’m sure there is so much to learn, but if I ever have questions a helpful and thorough support team member is always there to help walk me through the issue and solve it. Definitely an essential app for my business

Propagation Diaries
United States
About 1 year using the app
Klaviyo replied January 30, 2024

We're thrilled that Klaviyo has become an essential tool for your business. It's great to hear that our app has empowered you as a solo business owner. We're here to support you, and it's fantastic to know our team has been helpful and thorough in assisting you. If there's anything else you need, we're here for you!

May 7, 2024

Awesome tool and the support is from another world! Recommended!

My Game Tables
United States
Almost 4 years using the app
March 29, 2024

I've used Klaviyo for several years now and continue to appreciate their service. Layout is intuitive, features are great, and Customer Support team is amazing.

Sanrio
United States
Over 3 years using the app
Klaviyo replied April 3, 2024

Thank you so much "Sanrio", we strive to make an awesome APP.

Edited June 22, 2024

Klaviyo is not providing good support in V1/V2 API migrations. This update is creating problem for us.

Homepeel
Australia
Over 2 years using the app
May 20, 2024

After years of Mailchimp we made the change to Klaviyo. It's looking like the better choice. I'm liking what I'm seeing.

www.LetsPrintBig.com

Let's Print Big
United States
25 days using the app
April 22, 2024

30% of our sells come from here this is the best email mrktng tool

MineralFlow
Spain
Over 1 year using the app
Klaviyo replied April 24, 2024

We are happy to hear about your success and thank you for the great review.

August 12, 2024

Excelente

La Galería Boutique
Mexico
10 months using the app