Reviews (2,945)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

June 30, 2024

Excellent App! Highly recommended.

The Fair Lady Shop
United States
18 days using the app
November 9, 2024

Easy to use

AroundTheWineCooler
United States
About 1 hour using the app
May 25, 2024

Easy set-up and it can work!

ShieldurWallet
Australia
8 months using the app
Klaviyo replied May 28, 2024

Thank you for the 5-star review.

May 23, 2024

Perfekte Lösung für mein E-Mail Marketing ;-)

Damastshop.de
Germany
About 2 years using the app
September 17, 2024

Tré bien imforme

Johonson Top
France
About 1 month using the app
January 10, 2024

INCREDIBLE customer service! Fantastic email provider with so many capabilities! Moved from mailchimp and never looked back. Worth every penny.
Klaviyo - please keep hiring amazing customer support people as you have been.
Wishing you lots of future growth! Just don't let getting bigger get in the way of your fantastic customer support

Rachel Flam Design
United States
Over 1 year using the app
Klaviyo replied January 23, 2024

Thanks for the incredible feedback! We're thrilled you find our customer support fantastic and Klaviyo worth every penny. We appreciate your loyalty after moving from Mailchimp. Rest assured, we're committed to maintaining excellent support as we grow. We're here for you whenever you need assistance.

April 19, 2024

Their support live chat team are so unbelievably helpful and walked me through any issues step by step, for someone who is not overly tech-y this is so helpful.

Golden Brown The Label
Australia
Over 3 years using the app
Klaviyo replied April 24, 2024

We are very happy to hear this! Thank you for the review.

May 31, 2024

GREAT EXPERIENCE ANS WOULD RECOMMEND!

Shika Wellbeing UK
United Kingdom
11 months using the app
May 15, 2024

Best e-mailmarketing platform to use. Also an official Shopify partner so a no brainer here.

PureAgency
Belgium
10 months using the app
March 18, 2024

Klaviyo's customer support is fantastic! They were so helpful when I needed assistance with my email campaigns. Knowledgeable, patient, and friendly - they made the process smooth and easy. Highly recommend!

getvoila
Germany
Over 2 years using the app