Klaviyo: Email Marketing & SMS

Excelente herramienta, muy profesional

Jono was exceptional it was my first time contacting Klaviyo and he went above and beyond. It was a very technical question that was resolved in minutes so thank you again!

Very useful app. It helps make more profits on my shop. I recommend it.

I love Klaviyo as a tool. but a few things are a pain in the ass. in Switzerland we do have more than one language. or if you act globally you face the same problem once you add more languages to your shopify account. product feeds from shopify are only possible in one language. and that decreases our productivity greatly. furthermore there could be more explanation with property fields. especially with "Skipped" profiles in flows or campaigns. why are they skipped requires a lot of research to figure out. that could be done better.

the new interface since 2024 (text editing): you made it worse. you have to click like a hundred times to change text. that is really anoying. before you had that simple editor box (it was a little small but worked). way better.

lastly: I would highly appreciate if sms services would be available globally. I have so many ideas.

Klaviyo has been an absolute game changer for us. The interface is great to use and the conversions far exceed our previous email program. The Klaviyo support team is also extremely quick and helpful!

Their form stopped to shop up without notice as I experience unmatching data analytics between how many customer left an empty cart and then indeed a form should be shown up.
On top, I understand perfectly provide a payment tier for fast support but eliminate it as a way to resolve something that seems due to their feature not working, I think isn't the best experience.

That's why I am proving 1 star.
P.S the answer litterly show the Klaviyo did not understand that they do have a bug into cart detecting form as it is not shown at all to people thus let me loose many many people to signup.

We started using Klaviyo just over a month, and we can already see sales increasing due to various flows that we set up. The onboarding was extremely easy as the Klaviyo staff was very knowledge and helpful. The zoom meeting went very smooth and we are seeing about 10% increase in sales. I can see further revenue streams by adding more types of marketing flows.
Money well spent!

Highly recommend Klaviyo, the integrations are great and I do not need to install multiple apps to do multiple marketing campaigns. Also, their support team is amazing and will answer you promptly and professionally.

Pretty crazy price increases on lifelong customers; we've been a customer since we ever started our business and Klaviyo has unfortunately become the only app in our stack that constantly increases their prices while adding 0 new features/functionality. it's good until you get up to ~50,000 or so profiles, then you should look to switch off of them.

A perfect tool for product-based e-commerce businesses. All the insights and metrics you'll need.