Reviews (3,139)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

May 24, 2024

very helpful and grateful for this service

Forever Imprint Jewellery
United Arab Emirates
Over 5 years using the app
Klaviyo replied May 28, 2024

We are very happy you are enjoying the product and thank you for the review.

July 14, 2024

Najlepsza aplikacja do email i sms marketing.

20Th Century Games
Spain
About 1 month using the app
May 29, 2024

It does more than I know what to do with it. Every time I look around I find something new thats of value.

St.Lucian Seamoss Company
Canada
Almost 4 years using the app
June 7, 2024

its just perfect. Love it!! perfect tool

Wild Heart Free Soul
Germany
Over 2 years using the app
Klaviyo replied June 11, 2024

Thank you for the amazing review.

April 15, 2014

Klaviyo is incredible. It's completely redone the way we communicate with our customers while saving us time with their automated system. We use Klaviyo to send our customers newsletters which we schedule in advance, automatically send our customers a discount code after they sign up, automatically follow up with our new customers after their first purchase, & to regain the attention of older customers who haven't visited us in awhile. It only took us 5 minutes to migrate from Mailchimp. We were also able to get rid of our abandon cart & lightbox apps. Klaviyo is an all-in-one lifesaver. Easy to use, well designed platform, & thorough analytics. My favorite part is that we can see all of the exact actions of our customers in real time. Support responds within minutes rather you need help in the afternoon or the middle of the night (Ed is awesome). Worth every penny.

ShopMieux
United States
9 months using the app
July 9, 2024

good response from customer support

Pet Empire Hub
United States
About 2 months using the app
May 24, 2024

I love Klaviyo. It's easy to use and the data it provides is unmatched. I've been a customer since 2020 and will be one for the foreseeable future.

Ekocreashunz
United States
Almost 5 years using the app
Klaviyo replied May 28, 2024

Thank you for being such a loyal customer. We are happy when our customers succeed.

May 24, 2024

Very knowledgeable and helpful!

Gambino Winery
United States
Almost 5 years using the app
Klaviyo replied May 28, 2024

Thank you for the 5-star review.

June 19, 2024

This is basically the must have for increasing ROI and great customer service with campaigns that work.

Imperial Tile
United States
About 1 year using the app
June 8, 2024

Integrates seamlessly with my Shopify store. I love the flows, it lets me build trust with my audience on autopilot. Plus they have lots of training and resources to make the most of my email list.

Harmony Goddess
United States
About 2 years using the app
Klaviyo replied June 11, 2024

Thank you for the 5-star review. Our help center articles are super detailed, we also have courses and online webinars. We are here whenever you need any assistance.