Reviews (3,136)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

February 17, 2024

Klaviyo has been a very useful tool for us. From highly targeted emails to centralizing our customer data, it is easy to integrate with shopify and has a lot of tutorials available for self-education

moinamaste
Finland
Over 2 years using the app
Klaviyo replied February 21, 2024

Thank you so much for this amazing review, and yes our academy pages are full of great courses and tutorials!

https://academy.klaviyo.com/

May 3, 2024

Klaviyo is a good tool to user for any e-commerce out there. The integration with Shopify is very good. I recommend. I like the sync between Shopify and Klaviyo.

Psycho Bunny
United States
About 5 years using the app
April 18, 2024

Klaviyo is easy to use, professional and has a great starting program. Definitely try Klaviyo before others I think the integration and automation is the best I have tried so far.

Love Bonnie
Australia
7 months using the app
Klaviyo replied April 24, 2024

The integration between Shopify and Klaviyo is seamless. Thank you for the great review.

September 20, 2024

Easy set up, easy to use.

A-M Charmed Gifts
United States
About 1 hour using the app
Klaviyo replied September 25, 2024

Thank you so much for the 5-star review.

March 5, 2024

Alex W from the Klaviyo team is amazing! So quick to respond and solved a problem that we had for over two weeks straight away! Love it!

Gympie Saddleworld & Country Clothing
Australia
About 4 years using the app
June 18, 2024

This app has been such a timesaver! All of the email flows that you can set up in advance to assure that your customer base feels heard and nurtured is amazing. I know it will help customers build trust with my brand.

Jesstful Digital
United States
17 days using the app
June 4, 2024

We love this app. While creating Complex automated flows, it’s not very intuitive, They are very responsive and helpful.

aos skincare
United States
9 months using the app
October 13, 2024

geweldig en makkelijk te gebruiken

VOGUNA
Netherlands
About 1 month using the app
August 30, 2024

it should be good but terrible, it is stuck at verifying my domain, and cannot contact the support

EOZ VR
Singapore
1 day using the app
May 9, 2024

We love Klaviyo because of their great support, they are so helpful and Tom helped me within a minutes to understand what to do, and how to create a flow.

Klaviyo is just great, and we can recommend them 100%
We are satisfied from day one.

Aspegren Denmark

Aspegren-denmark.com
Denmark
5 months using the app