Reviews (3,136)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

June 9, 2024

Probably the most user friendly esp there is. if you are an ecom brand owner, and not utilizing emails, consider Klaviyo. has free resources to get you started and the aftersales support is superb.

Shezza
United States
About 2 years using the app
Klaviyo replied June 11, 2024

Thank you so much for the amazing review. We are always here, if you need any assistance.

May 22, 2024

I am incredibly impressed with Klaviyo! The platform's intuitive interface and powerful automation features have transformed our email marketing efforts. Personalizing emails based on customer behavior has significantly boosted our engagement and sales. The comprehensive analytics provide invaluable insights, allowing us to continuously improve our strategies. Additionally, Klaviyo's exceptional customer support has made our experience truly outstanding.

Evan Alexander Grooming
United States
Over 5 years using the app
April 4, 2014

Excellent tool. Excellent support team. I strongly recommend it!

NUVULA
United States
9 months using the app
May 29, 2024

It does more than I know what to do with it. Every time I look around I find something new thats of value.

St.Lucian Seamoss Company
Canada
Almost 4 years using the app
June 19, 2024

This is basically the must have for increasing ROI and great customer service with campaigns that work.

Imperial Tile
United States
About 1 year using the app
May 24, 2024

I love Klaviyo. It's easy to use and the data it provides is unmatched. I've been a customer since 2020 and will be one for the foreseeable future.

Ekocreashunz
United States
Almost 5 years using the app
Klaviyo replied May 28, 2024

Thank you for being such a loyal customer. We are happy when our customers succeed.

May 24, 2024

Very knowledgeable and helpful!

Gambino Winery
United States
Almost 5 years using the app
Klaviyo replied May 28, 2024

Thank you for the 5-star review.

July 12, 2024

THANKS

Luleta & Asheeti Jewelry Shop
Jordan
About 1 month using the app
June 19, 2024

Klaviyo is just plain brilliant. It does exactly what it says it will do and doesn't make up numbers from thin air. I cannot recommend it enough.

Green Feathers
United Kingdom
12 months using the app
June 7, 2024

its just perfect. Love it!! perfect tool

Wild Heart Free Soul
Germany
Over 2 years using the app
Klaviyo replied June 11, 2024

Thank you for the amazing review.