Reviews (3,463)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and robust email marketing tools. They praise its automation, personalized customer journeys, and detailed analytics, which enhance customer engagement and sales. The responsive 24/7 chat support and user-friendly email template creation are also highlighted. Additionally, merchants appreciate the educational resources provided, which help improve marketing skills and platform understanding.

July 5, 2018

Nice program... Seems to work pretty well. So far so good.

Animal Keendom
United States
6 months using the app
January 10, 2024

A little rocky of a start in the learning process. I think It's a great process but scheduling in time to really understand the interface is important and an investment. Would recommend for serious entrepreneurs

Cacti Oasis
United States
5 months using the app
Klaviyo replied January 23, 2024

Thank you for sharing your insights! Your feedback is valuable, and we're continually enhancing the UI to ensure a more intuitive user experience. If you have any questions or need assistance at any point, feel free to reach out – we're here to help.

May 11, 2020

So far it works well. We would like to use its features but we don't have enough time yet. As long as the app is free with offering basic features, we still use it instead of paying for other apps but missing the chance to utilize the tool. Good work team!

SmartChoi4U
United States
4 months using the app
July 4, 2020

It took a little while to get used to at first but I enjoy the app. I believe information could be a little easier to find but all in all so far so good.

Infamiss
United States
4 months using the app
April 30, 2020

This app does most of what we need. It has great metrics and tracking, integrations, and have had good support. We have multiple accounts to manage our different stores so it would be great if we could integrate under one account. But, we're quite happy with the app.

Green Gruff
United States
4 months using the app
July 10, 2021

So far so good! I'm still learning the ropes. I wish it was easier to understand back populating and editing a flow while its active

I AM VALORA
United States
4 months using the app
December 18, 2020

Loving Klaviyo! It's a bit overwhelming at first, but there are lots of video tutorials out there to get you going. Love that it's free to start with, until your list has grown. By then, you should be able to afford to pay for it!

LuvPup
United States
4 months using the app
Edited February 15, 2023

Klaviyo has helped our business immensely. The customizability it provides to segment customers and email templates is incredible.

alleyway test
United States
4 months using the app
August 9, 2018

Unable to send videos. Everything else is great.

Hot 2 Def
United States
3 months using the app
Edited April 4, 2021

Al principio me costó un poco hacerme con la aplicación y en como ir configurando los mails y campañas, pero poco a poco se ha ido haciendo mas intuitivo y vale la pena. No conectaba con las listas de suscriptores y clientes y podia enviar campañas, una vez solucionado, todo genial ya que tiene muchas plantillas para realizar esas campañas. Sirve muy bien para realizar un seguimiento de los carros abandonados etc,.

ALMA DE LUNA MODA
Spain
3 months using the app