Reviews (2,541)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools that enhance customer engagement and sales. They appreciate its seamless integration with Shopify, user-friendly interface, and customizable email flows. The detailed analytics and continuous updates meet evolving marketing needs effectively. Additionally, the responsive customer support and extensive educational resources are particularly beneficial for new users.

June 7, 2024

I've enjoyed using Klaviyo. I have seen growth in our sales using it. They also do weekly classes about using their platform which has been very helpful.

Insatiable Turtles
United States
About 1 year using the app
Klaviyo replied June 11, 2024

Thank you so much for the 5-star review. We are very happy to hear you are enjoying the weekly webinars and academy.

June 1, 2024

With Klaviyo, I get the job done! It's very intuitive and provides a lot of helpful information. Integration with Shopify has been excellent.

Intertwined: Handmade for Good
United States
Over 1 year using the app
June 25, 2024

Klaviyo support is wonderful !!! I have a Shopify store for more than 10 years, I never has such an incredible Support from any other App or Company related to Shopify.
Keith, Najah, Michaela, Paola and more... Everybody at Klaviyo support is very patient and and ready to help, replying to any question or concern
right away !!!
Thank you Klaviyo for your incredible SUPPORT !!!
Sylvie
VintageArtReprints.com

VINTAGEARTREPRINTS.COM
United States
Over 1 year using the app
June 9, 2024

Probably the most user friendly esp there is. if you are an ecom brand owner, and not utilizing emails, consider Klaviyo. has free resources to get you started and the aftersales support is superb.

Shezza
United States
About 2 years using the app
Klaviyo replied June 11, 2024

Thank you so much for the amazing review. We are always here, if you need any assistance.

June 20, 2024

Perfect Upgrade for e-mail marketing and clv. Easy to setup and very innovative, recommend this, if you want less work and more income

PP-Berlin
Germany
Over 1 year using the app
June 3, 2024

Klaviyo is an absolute essential marketing tool if your business even has a modicum of complexity to the types of communications you send out. The flows are infinitely custom + the analytics are top-notch. They are without peers in the industry.

PlayBetter
United States
Over 4 years using the app
June 24, 2024

Easy migration with a lot of support. We can do so much more with our integration in shopify than what we could do with Constant contact or mailchimp.

Bridges Canada
Canada
10 months using the app
July 15, 2024

Its a large learning curve to become excellent at using, but i minor curve to get started and active. Klaviyo email flows brought in hundreds to my bottom line at a fraction of the cost for ads! I love it!

Abodoria
United States
Over 1 year using the app
July 2, 2024

Epic shit - single handily gets us 30% revenue increase every campaign we sent

T H E D A T E R Y
United Kingdom
Over 3 years using the app
April 9, 2024

I've been in CRM for over a decade. If you use Shopify, hands down this is the best email marketing platform you can use.

The editor and segment creator are easy to use and include advance features. Also, integrations into Shopify and most Shopify apps take just minutes to set up. Outside of that, you get unlimited support and a dedicated success manager. My personal opinion...Klaviyo should be on every marketer's short-list when considering a new ESP.

Orgain
United States
Over 4 years using the app