Reviews (3,273)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

November 29, 2024

been an invaluable tool. We came from mailchimp. Much better platform here.

Reflections Aesthetics & IV Bar
United States
About 3 years using the app
February 15, 2025

We've been really satisfied with Klaviyo since we started using it. The automations have made a huge difference, even for our small business. Easy to set up, powerful segmentation, and great email performance—highly recommended!

The Grow Superstore
United Kingdom
19 days using the app
Klaviyo replied February 20, 2025

We really appreciate your review! It’s great to know Klaviyo is helping you succeed. We’re always here if you need anything!

February 15, 2025

Love this app helped secure my 2nd customer with the Welcome Email. Integration is super easy.

Epiphany Apparel
Australia
4 months using the app
Klaviyo replied February 20, 2025

Congratulations - we love to hear this!

February 19, 2025

Instant results, we have not even utilised 50% of Klaviyos functions and the results are mind blowing, if you have a business you need Klaviyo. great app ⭐️⭐️⭐️⭐️⭐️

Kidz & Bellz
Australia
Over 1 year using the app
Klaviyo replied February 20, 2025

We love to hear this - thank you for the positive feedback!

January 30, 2025

We migrated from another ecommerce platform to Shopify and the Klaviyo integration allows us to do 10x more than before. The customer service team is amazing. And by far the best email platform on the market. I had Ellie N just help me with our account since our migration and it saved me hours on hours trying to sort out some issues

Shark Leathers
Australia
10 days using the app
Klaviyo replied February 3, 2025

We are so happy to hear you're loving the platform so far, and we'll make sure to pass on the positive feedback to Ellie!

February 7, 2025

I have recently introduced email mkt to my ecommerce and Klaviyo is making the whole process really easy. It's platform is really easy to use and they have resources and tips to answer every question while keeping it really human and personal.

swimseymx
Mexico
4 months using the app
Klaviyo replied February 10, 2025

Thank you so much for this review! We're always happy to help you achieve your goals in any way we can!

Edited February 1, 2025

Great email solution. Integrates with Shopify seamlessly! Highly recommended.

STRATTONHSV
United States
Over 1 year using the app
Klaviyo replied January 8, 2025

Thank you for your 5-star review!

December 18, 2024

Easy to integrate into Shopify website! I'm new to email marketing so understanding the bigger potential picture is challenging buy Klaviyo makes it fairly easy to learn.

LILY P4D
United States
10 months using the app
Klaviyo replied January 7, 2025

We love to hear that! If you are new using Klaviyo, we greatly encourage you to visit https://www.klaviyo.com/customer-resources

December 13, 2024

Its a one stop shop to communicate with your customers by email and sms.

Downtown Diva Chic
United States
12 months using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

January 21, 2025

Probably the best Email and SMS tool for any e-commerce store!

SafeStyle Eyewear
Australia
About 4 years using the app
Klaviyo replied January 23, 2025

We certainly think so! Thanks for the 5-star review!