Reviews (2,969)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

September 7, 2024

Everyday I learn more and more of what I can do with the app. I am not a "techy" person but so far this has been extremely helpful. I had an initial conversation with someone from the Klaviyo team and that were super informative and very helpful. Looking forward to seeing how it all works in the future

Stack Life Customs
United States
2 months using the app
Klaviyo replied September 9, 2024

Hello,

Thank you for your wonderful review! We’re thrilled to hear how our app is helping you elevate your brand, especially as you're learning more each day. It’s great to know that our support team was helpful and informative in your journey. If you’re interested in exploring more, we’ve recently launched our all-in-one success center—The Klaviyo Power Up ( https://www.klaviyo.com/customer-resources ). There, you can find guides, on-demand courses, live webinars, and more to continue growing your skills.

August 1, 2024

Klaviyo is by far the best ESP there is. I love all the complex functionality that allows for doing everything I want to do and more, the email and sms creation and automation, clear analytics, advanced segmentation capabilities, great Shopify integration for all kinds of order and product data use and triggers, and the way they work to make it as easy to use as possible.

COBALT
United States
Over 2 years using the app
Klaviyo replied August 5, 2024

Thank you for your amazing review! We strive to make the Shopify x Klaviyo integration seamless and are constantly upgrading our product with new tools.

October 13, 2024

Klaviyo is a great app with the needed features for effective email marketing to support the business. A robust app I would recommend.

masteroutdoorcooks
United Kingdom
7 months using the app
October 30, 2024

Love this emailmarketing platform. Better than my previous platform. It really focuses on webshops.

Jewel Junkie Curaçao
Curaçao
8 months using the app
September 5, 2024

One of the best apps i've actually ever used. Very user friendly

tinkaly
United Kingdom
Over 2 years using the app
Klaviyo replied September 9, 2024

Thank you so much for the review, and we love to read this.

September 13, 2024

Great all in one email marketing platform that links easily with shopify

SILVITE
Australia
5 months using the app
October 12, 2024

Integration was simple and email marketing plus SMS functionality is essential. Very satisfied with this app for my Shopify customer campaigns.

Owl Woods Candle Co.
United States
5 months using the app
August 14, 2024

Klaviyo is the best marketing automation system in my opinion for marketing and building a loyal customer base. Very flexible and convenient, works great with Shopify and other integrations.
Highly recommend with over 5 years of experience.

Vertica®
United Kingdom
About 1 year using the app
October 2, 2024

Very interesting app. Very well made and structured. Easy to use. Solves all email marketing & SMS needs. Rich content and suggestions that make using it very productive.
I had a minor problem with emails not sending that I couldn’t figure out. The support team was very helpful. Very quick response. They catered to my questions. And even shared solving the issue with the Klaviyo team as it was somehow intriguing. Thank you Andy for your help. Thank you Najah for finding what the problem was.

Snugmees
Lebanon
17 days using the app
October 22, 2024

Great experience with this app so far. Can't wait to dive deep into all that it offers.

UnPacked Treasures
United States
3 months using the app
Klaviyo replied October 24, 2024

Thank you so much for the 5-star review. We appreciate your business and if you haven't already done so, we have some amazing resources in our all-in-one success center https://www.klaviyo.com/customer-resources