Reviews (3,121)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

November 12, 2024

good customer support as always - just chatted to danielle M who resolved my issue very quickly

Miller Harris
United Kingdom
Almost 3 years using the app
Edited December 1, 2024

I'm new to email marketing, and Klaviyo has been so easy to use. The platform is beginner-friendly, and the email templates and analytics make it simple to create and track campaigns. The Flows, Campaigns and Popups are super easy to create, edit and manage. I don’t use SMS, but the email tools alone are great for my business. Highly recommend Klaviyo to anyone starting out with email marketing!

Digitally Accomplished
Australia
4 months using the app
November 25, 2024

The platform is versatile, the support is excellent and ultimately everything does what it says in the tin.

FORM
Canada
Over 5 years using the app
December 11, 2024

I highly recommend the Klaviyo app in Shopify for email marketing. It is easy to use, has great training and integrates beautifully with Shopify.

Busy Bee Blossom®
Australia
8 months using the app
November 4, 2024

Incredible app has helped us improve revenue through email marketing.

Mille Collines
Spain
Over 2 years using the app
October 9, 2024

This can be a complex app to use but they provide free videos to help you along. I love that they offer classes throughout the year to sharpen your skills. I took one several weeks ago on something I've used for a while. I learned features I've never explored before and have implemented them into my weekly email campaigns! Love this app & highly recommend.

CARDIACS Sports & Memorabilia
United States
6 months using the app
October 23, 2024

Tracy N was super helpful & solved our issue with our flows right away!

DUX BUX
United States
About 5 years using the app
September 17, 2024

"My experience with Klaviyo Email Marketing & SMS has been great by sending my customers personalized, targeted campaigns that drive engagement and boost sales. Through segmentation, I can tailor emails and texts based on customer behavior, ensuring that each message is relevant and timely. The platform's automation tools allow me to easily set up workflows, like welcome series, cart abandonment reminders, and post-purchase follow-ups, which have significantly improved customer retention and conversion rates."

Yahwehs Legacy
United States
About 1 year using the app
December 2, 2024

The best emailing platform

Surprise-paris
France
About 4 years using the app
December 4, 2024

I am loving the flexibility and ease of use of Klaviyo and all the new features to help improve KPI's.

Poofy Organics
United States
Over 1 year using the app