Reviews (3,100)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

December 23, 2024

Really great customer support - when I had an issue I received a response the same day, with a detailed video explaining the steps to resolve the problem, very helpful!

Hilltop Home
United Kingdom
7 months using the app
November 4, 2024

Incredible app has helped us improve revenue through email marketing.

Mille Collines
Spain
Over 2 years using the app
November 25, 2024

The platform is versatile, the support is excellent and ultimately everything does what it says in the tin.

FORM
Canada
Over 5 years using the app
October 15, 2024

Great integration with our Shopify store and allows us to communicate effectively with our database on a regular basis.

THE GAME
Australia
Over 3 years using the app
September 23, 2024

We are loving Klaviyo Email Marketing & SMS. I am not the best at sending emails. Mostly because I don't know what to send, but I noticed that when I looked at my calendar view it gave my ideas for emails and SMS messages as well as task to do inside my business operations such as monitoring inventory and planning future campaigns and more. They are the best I've used so far.

La'Quatta Cosmetics
United States
Over 1 year using the app
Klaviyo replied September 25, 2024

Thank you so much for the wonderful review! We love reading this, and you're absolutely right—when email and SMS come together, they’re unstoppable. We're thrilled Klaviyo is helping you with ideas and business operations. Keep up the great work!

December 11, 2024

I highly recommend the Klaviyo app in Shopify for email marketing. It is easy to use, has great training and integrates beautifully with Shopify.

Busy Bee Blossom®
Australia
8 months using the app
October 23, 2024

Its great, wish i knew more to take more advantage but its definitely growing my sales and well worth the subscription cost.

Green Dog
United Kingdom
Over 1 year using the app
December 2, 2024

The best emailing platform

Surprise-paris
France
About 4 years using the app
November 4, 2024

Danielle M solved the issue very quickly and taught me how to avoid the problem in future!

Lily Gardner
United Kingdom
Over 4 years using the app
November 21, 2024

I’m new to Klaviyo, so I can’t say much about the system yet.

What I can say is that I just had a 10/10 experience with their live chat support, thanks to Monika J.

I had issues with our Shopify sync and email list, and Monika was incredibly patient and thorough. She not only resolved my issues but also provided additional recommendations, articles, and links to help me improve the integration between Shopify and Klaviyo.

This level of customer service makes me confident in staying as a Klaviyo customer.

Thank you, Monika J.—she deserves a pay rise, Klaviyo!

HSCPH
Denmark
15 days using the app