Reviews (3,078)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong Shopify integration, enhancing marketing and customer engagement. They value the user-friendly email campaigns and customizable automation flows, especially for new subscribers. Features like cloning campaigns across multiple stores are beneficial. The customer support is highlighted as responsive and helpful, providing personalized assistance. The seamless integration and accurate analytics help refine marketing strategies and boost sales.

October 3, 2024

A lot to learn but our systems have definitely improved since using Klaviyo.
The help and tutorials and live webinars are so good. I always get the answer i need! Love it

Crockers Paint & Wallpaper
Australia
Almost 2 years using the app
November 25, 2024

The platform is versatile, the support is excellent and ultimately everything does what it says in the tin.

FORM
Canada
Over 5 years using the app
October 23, 2024

Its great, wish i knew more to take more advantage but its definitely growing my sales and well worth the subscription cost.

Green Dog
United Kingdom
Over 1 year using the app
September 16, 2024

I've used Klaviyo for years now and while it can be more expensive, it is such a robust email provider. I recommend it if you're growing a list and a business!

Twyla Dill
United States
Over 5 years using the app
November 4, 2024

Danielle M solved the issue very quickly and taught me how to avoid the problem in future!

Lily Gardner
United Kingdom
Over 4 years using the app
December 11, 2024

I highly recommend the Klaviyo app in Shopify for email marketing. It is easy to use, has great training and integrates beautifully with Shopify.

Busy Bee Blossom®
Australia
8 months using the app
November 21, 2024

I’m new to Klaviyo, so I can’t say much about the system yet.

What I can say is that I just had a 10/10 experience with their live chat support, thanks to Monika J.

I had issues with our Shopify sync and email list, and Monika was incredibly patient and thorough. She not only resolved my issues but also provided additional recommendations, articles, and links to help me improve the integration between Shopify and Klaviyo.

This level of customer service makes me confident in staying as a Klaviyo customer.

Thank you, Monika J.—she deserves a pay rise, Klaviyo!

HSCPH
Denmark
15 days using the app
November 15, 2024

Seamless integration with shopify and I'm loving the amount of information I get on customers habits around the marketing I have sent out.

Wool and Crafts
United Kingdom
About 2 months using the app
December 2, 2024

The best emailing platform

Surprise-paris
France
About 4 years using the app
September 12, 2024

Klaviyo has been an excellent tool for our email marketing needs.The support team is quick and incredibly helpful whenever we have questions or run into issues.

Nutra Organics
Australia
Almost 5 years using the app