Reviews (3,131)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.
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I've been using Klaviyo for a month and I love it.
The developers seem to have managed to build something that is very flexible with a lot of functionality, yet very simple to use, well done!
Also the support is amazing!
Really can't fault it :)
EDIT: I spoke with Hayley today, she was really friendly and helpful, thank you!
I'm still learning, but I'm enjoying this very much. Recommend to others AAA+++ Very Good for newbies building their audience.
So I had some issues linking my Klaviyo account to my Shopify store. Couldn't work it out so I reached out to Klaviyo's support team and spoke online to a really helpful chap called Larry. With his help, I finally got there. But I really couldn't have done it without Larry's guidance. If only all customer support was as good as this! Fantastic job! Thank you, Larry; thank you, Klaviyo.
I would highly recommend Klaviyo. The support and chat services are phenomenal.
The support person that assisted me today was top notch. He was able to answer all my questions in record time.
Thank You
Klaviyo has really made email marketing with our Shopify store so easy!
Klaviyo is fantastic. This app is feature rich, and makes our email campaigns very easy to craft and manage. Their support staff are great too; they've been able to resolve my questions/issues within a couple emails or less.
Usamos klaviyo desde 2021 en nuestro ecommerce y la experiencia no puede ser mejor.
Y sobre todo, el servicio de soporte es realmente de los mejores que hay en el mercado de las apps. Porque cuando hemos tenido algún problema importante, han estado ayudando hasta resolverlo 24/7. Son conscientes de la importancia que tiene para cualquier empresa (grande o pequeña) que todo funcione correctamente.
Klaviyo is the best Email Marketing App I have experience. 30% increase in sales since I started 6-months ago.
Klaviyo is the absolute best platform for email and SMS marketing . Thank you
Thank you, we agree :)
Having used Klaviyo with Shopify Plus storefronts starting in 2019, I can certainly speak to both Klaviyo's current functionality and their track record of always improving. There are a few circumstances in which advanced functionality requested of me wasn't available through Klaviyo, but on the whole when working with Shopify as the storefront Klaviyo is almost more like a built-in solution than an add-on app with how tight & aligned the integration is. Advanced, store-specific asks have been possible through their developer documentation and in-house custom builds, and we're also very grateful to have a responsive, helpful CSM who advocates for our business needs when we want to innovate within the channel. No technology is perfect, but I've been able to see Klaviyo constantly improve which speaks to the tool's strength in build, support and commitment to its customers.
Thank you so much for this review. As you mentioned no platform is perfect, but we work so hard to make sure the Shopify x Klaviyo integration works as smooth as possible and together they both become an even more powerful tool.
For anyone else reading, we have a developer portal https://developers.klaviyo.com/en
Glad to hear that you've had a positive experience with our customer success team as well. At Klaviyo, we're constantly striving to enhance our platform and support to better serve our customers, and it's encouraging to hear that our efforts are making a difference. Thank you for your continued support, and please don't hesitate to reach out if you ever need assistance or have further feedback to share.