Reviews (2,938)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

July 12, 2024

THANKS

Luleta & Asheeti Jewelry Shop
Jordan
About 1 month using the app
June 3, 2024

easy to use and effective

Goddin Books
United States
11 months using the app
March 18, 2024

Klaviyo's customer support is fantastic! They were so helpful when I needed assistance with my email campaigns. Knowledgeable, patient, and friendly - they made the process smooth and easy. Highly recommend!

getvoila
Germany
Over 2 years using the app
June 13, 2024

Simple d'utilisation, si vous n'utilisez pas encore les emails je vous conseille vivement klaviyo !

SimpleStreet
France
5 months using the app
May 21, 2024

easy to use platform and great customer service team

Little Whitehouse
South Africa
About 1 year using the app
May 29, 2024

It's user friendly!

LYFT-RX
United States
Over 2 years using the app
May 3, 2024

love klayvio, their support is super helpful as well

Delia Langan Jewelry
United States
About 5 years using the app
January 17, 2024

Klaviyo is fantastic. The customer support is second to none. the analytics tools are top tier. At first using Klaviyo may seem daunting but with the incredible support you'll soon get the flow of things. As a new business we still manage all the email marketing ourselves, and using Klaviyo has been by our side from the start and will be for the foreseeable future and beyond. 5 star.

Flagship Nutrition™
United Kingdom
Over 1 year using the app
Klaviyo replied January 23, 2024

Thank you for your fantastic review! We're thrilled to hear that Klaviyo has been a valuable partner for your new business. It's great to know that our customer support and analytics tools have made a positive impact. If you ever need assistance or have more feedback to share, we're here for you. Cheers!

July 5, 2024

Very helpful customer service

Pinx Nails
Australia
4 days using the app
Edited May 29, 2024

Their customer support is excellent. Their chat support is great as all of their staff are very knowledgeable and I have never left feeling like I didn't have my issue resolved. They will stay on and walk you through the steps. Very much appreciate the support since we are small company and it helps to have the access.

Passport to Organics
United States
Over 5 years using the app
Klaviyo replied February 6, 2024

We are delighted to hear that you've had such a positive experience with or product experts. They really are the best. Thank you for the positive feedback we will make sure they get this. If you have any follow-up questions you know where to find us