Reviews (3,136)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

April 15, 2014

Klaviyo is incredible. It's completely redone the way we communicate with our customers while saving us time with their automated system. We use Klaviyo to send our customers newsletters which we schedule in advance, automatically send our customers a discount code after they sign up, automatically follow up with our new customers after their first purchase, & to regain the attention of older customers who haven't visited us in awhile. It only took us 5 minutes to migrate from Mailchimp. We were also able to get rid of our abandon cart & lightbox apps. Klaviyo is an all-in-one lifesaver. Easy to use, well designed platform, & thorough analytics. My favorite part is that we can see all of the exact actions of our customers in real time. Support responds within minutes rather you need help in the afternoon or the middle of the night (Ed is awesome). Worth every penny.

ShopMieux
United States
9 months using the app
July 5, 2024

great for everything I need.

Bess Travel Bag
United Kingdom
3 months using the app
June 8, 2024

Integrates seamlessly with my Shopify store. I love the flows, it lets me build trust with my audience on autopilot. Plus they have lots of training and resources to make the most of my email list.

Harmony Goddess
United States
About 2 years using the app
Klaviyo replied June 11, 2024

Thank you for the 5-star review. Our help center articles are super detailed, we also have courses and online webinars. We are here whenever you need any assistance.

June 11, 2024

Conversion sky-rocketed and digital service levels improved immediately. Highest converting tool in the portfolio - great product!

OLEU
United States
Over 1 year using the app
July 2, 2024

Good experince

Pinoleros LLC
United States
4 months using the app
June 6, 2024

Sending weekly emails through Klaviyo has doubled my sales.

Above the Stars Boutique LLC
United States
Over 2 years using the app
Klaviyo replied June 11, 2024

We love a success story!

June 17, 2024

Awesome!

FlowerChild CBD
United States
About 1 year using the app
September 5, 2024

Love Klaviyo, really easy to use

DynamicDrop Hub
United Kingdom
21 minutes using the app
May 30, 2024

Super easy to use and affordable, plus it keeps track of all your customers behavior and allows you to use that to make target audiences, I recommend this to small and large companies.

AnaScents
United States
About 3 years using the app
June 10, 2024

Very useful for the intended purposes. The very best app in the market for email marketing.

Skinny Coffee SuperBoost
United States
Over 1 year using the app