Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this email marketing and SMS app for its seamless Shopify integration and user-friendly interface. They value its advanced features like segmentation, automated flows, and a visual email builder. The responsive and knowledgeable customer support is praised, and the app is credited for significantly boosting sales, with reports of up to 100x return on investment. Merchants also appreciate the insightful analytics tools and the app's commitment to continuous improvement and educational resources.

June 2, 2021

Amazing customer service! Quick response and I thoroughly appreciate the screen shots of step by steps. Very user friendly and love the intergration with other apps!

Taylor Made Prints
United States
About 1 year using the app
June 8, 2020

Klaviyo has made it super easy for us to send out well designed order confirmations and updates at first and then build out campaigns and segmented post-purchase flows. Designing emails has been as easy as it should be (shouldn't be too easy) and we have not needed any additional onboarding or much support. When we did need support, the team at Klaviyo has been extremely quick and helpful.

Smart Meals 💚
Germany
About 1 year using the app
June 29, 2018

Outgrew Mailchimp - updated to Klaviyo. Klaviyo has exactly what I need to build complex funnels and automations with all the integrated ecommerce and customer data from Shopify. Highly recommended for any Shopify store owner serious about email.

Furls
United States
About 1 year using the app
October 18, 2018

Easily the best email marketing platform for ecommerce. I have tried most of them including the ones that are signifcantly more expensive and Klaviyo is better. Segmentation, abandoned cart emails and the recent capability to visually add flows is amazing. Looking forward to what else they can think of!

Sunglasses Boutique
Australia
About 1 year using the app
June 13, 2023

Great tool coming from MailChimp ! The integration with shopify is exactly what we were looking for and is super powerful and the functionalities allow us to send the right message to the right customer.

Labo SVR FR
France
About 1 year using the app
Klaviyo replied July 5, 2023

Thanks for the review and for being a Klaviyo customer!

April 17, 2020

The best email marketing app ever! I haven't used a better one yet. Super easy to use and integrate!

The Beauty Boothe
United States
About 1 year using the app
October 15, 2015

Great app perfectly built for Shopify! It gives you a great insight into your customer base, allows you to send professional looking emails without any HTML knowledge and setup campaigns easily . Not to mention the support is fantastic.

Zoomlite
Australia
About 1 year using the app
December 12, 2020

The best app on the market. I use Klaviyo on my stores for my email marketing campaigns. It is great, easy to use and offers great flexibility and templates !

Porte Encens
France
About 1 year using the app
April 7, 2017

I've used several email apps and this is one of the best. Like most things it takes a little to get used to the interface, but its is easy to use and intuitive. The pre-built email flows are great!

Shiny Designs
United States
About 1 year using the app
February 19, 2020

I'm so so glad that I found Klaviyo! Being a new online business owner, I'm new to web design and this has helped me tremendously. Thank you so much!!

J'EUMI
United States
About 1 year using the app