Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

May 9, 2024

Klaviyo is fantastic. This app is feature rich, and makes our email campaigns very easy to craft and manage. Their support staff are great too; they've been able to resolve my questions/issues within a couple emails or less.

Light Pole Covers
United States
6 months using the app
May 30, 2024

I love how well Klaviyo integrates with Shopify and that my shoppers get a seamless experience.

Sunni Dineen Handcrafted Design
United States
Almost 2 years using the app
July 17, 2024

Far easier to use and better value than MailChimp. Highly recommend

Skin Kind Studio
Australia
5 months using the app
January 11, 2025

un'ottima app, fa il suo lavoro :)

Sani e Salvi
Italy
About 7 hours using the app
Klaviyo replied January 13, 2025

Grazie mille! :)

November 25, 2024

Birgt viel Potenzial und ist übersichtlich gestaltet

PURE ACQUA® Wasserfilter
Germany
9 months using the app
September 23, 2024

Terrible customer service. Goes in circles. Very unhelpful people answering tell me why things are the way they are. The way they are isn't working...

The Barn Door Hardware Store
United States
About 23 hours using the app
Klaviyo replied September 25, 2024

Thank you for sharing your feedback, and we're sorry to hear about your experience. A member of our support leadership team is reaching out to you directly via the support ticket thread to ensure your concerns are addressed. We value your input and are eager to hear more from you to resolve the issue.

June 5, 2024

Such an incredibly helpful care desk.

Marta was so accommodating in helping getting some technical flows sorted, holding my hand throughout the process to a successful resolution.

Amazing!

Beyond Retro
United Kingdom
Over 6 years using the app
Klaviyo replied June 11, 2024

Thank you so much for this amazing review. We will make sure Marta gets to see this.

August 20, 2024

Very quick and easy

Dear Heart
New Zealand
Over 2 years using the app
February 12, 2025

AMAZING

VASupplies
Canada
10 minutes using the app
Klaviyo replied February 14, 2025

Thank you!! We appreciate the 5-star review!

May 31, 2024

best app for email marketing. Has everything you need & more :)

Nutriland
Romania
Over 1 year using the app