Reviews (3,137)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

May 16, 2024

Klaviyo seamlessly integrates with Shopify giving you complete control on your customer data allowing you to segment and target specific groups

graphicsdirect.co.uk
United Kingdom
About 5 years using the app
May 26, 2024

It's a great app, but it has learning curve. If you have some time and patience, you can learn to use this app to benefit you and your business. It will take some time, but it can help you build your business.

D'Scent Essentials
United States
About 3 years using the app
Klaviyo replied May 28, 2024

Thank you so much for your review D'Scent Essentials. We appreciate you taking the time to learn the product and we are very happy you are enjoying it. If you ever get stuck on anything, you know how to reach us, as well as going to https://community.klaviyo.com/ or our https://help.klaviyo.com/hc/en-us articles.

May 10, 2024

Absolutely love Klaviyo. My revenue has increased with the flows and segmentations I've created in Klaviyo.

House of Charlotte Boutique
United States
About 6 years using the app
May 26, 2024

Its asset person must have, it builds long term with the audience

Rejuvences
United Arab Emirates
Over 3 years using the app
Klaviyo replied May 28, 2024

We agree, if you use Shopify, Klaviyo is a must have!

May 23, 2024

Pretty crazy price increases on lifelong customers; we've been a customer since we ever started our business and Klaviyo has unfortunately become the only app in our stack that constantly increases their prices while adding 0 new features/functionality. it's good until you get up to ~50,000 or so profiles, then you should look to switch off of them.

Rejuvia
United States
Almost 4 years using the app
May 20, 2024

Klaviyo is a game-changer! It's like having an extra sales channel that helps us target the perfect customer with the perfect product at the perfect time. It's packed with features, and we've been really impressed. Plus, their customer service is fantastic. They go above and beyond to fix any issue until you're completely satisfied. We absolutely love Klaviyo! Highly recommend it to anyone looking for a powerful marketing tool.

Cuddle Decor
United States
Almost 4 years using the app
June 14, 2024

The only relevant email marketing service.

The Regenaissance
United States
About 1 year using the app
May 20, 2024

Great app. Does everything needed and MORE that we have yet to learn about!

COLEHERBALS
United States
Almost 4 years using the app
May 21, 2024

Allows us to manage our customer profiles so seamlessly.

Happy Gear
United States
Almost 4 years using the app
May 22, 2024

This app has helped us generating crazy amount of sales! It takes a while to learn and apply. However, once you master it, it's a powerful app.

S for Sparkle
United States
Over 3 years using the app