Reviews (3,131)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

Edited November 26, 2024

Very easy to use. Great tool.

Ulster Weavers
United Kingdom
Almost 4 years using the app
April 22, 2024

30% of our sells come from here this is the best email mrktng tool

MineralFlow
Spain
Over 1 year using the app
Klaviyo replied April 24, 2024

We are happy to hear about your success and thank you for the great review.

November 14, 2024

Great App!

Dopesurf.se
Sweden
About 1 hour using the app
June 7, 2024

its just perfect. Love it!! perfect tool

Wild Heart Free Soul
Germany
Over 2 years using the app
Klaviyo replied June 11, 2024

Thank you for the amazing review.

May 22, 2024

Always a pleasant experience working with Klaviyo. Their customer service is top notch, always very friendly and willing to help!

Plastics Free
United Kingdom
Over 1 year using the app
May 17, 2024

Great product, great support. I recommend Klaviyo to everyone interested in Email/SMS marketing. Great for small, medium, and even large companies. 10/10. Thanks!

Aurora Nutrition
United States
11 months using the app
June 21, 2024

best one by far!

Smoking Vibes
United States
Over 1 year using the app
February 24, 2024

Was once good, now awful and once of the worst options available on the Shopify app store. This is coming from having used the app for 2 years.

We've now deleted it and they're still charging us. Klaviyo - this is not how you keep your brand going. We've let our friends and groups know this company is NOT the type you want to be dealing with.

Steer clear. We'll be making this review isn't removed by them.

Mystery MTG
United States
Over 3 years using the app
April 16, 2024

Great email marketing app but their greatest assest is their live support which gets you going in a flash!

vctrade.nl
Netherlands
About 1 year using the app
Klaviyo replied April 24, 2024

Thank you for the review, and we have to agree our live support is top-notch.

May 19, 2024

Really helped me organise myself more and reach more people from different view points. Wholesale and retail

MOOSH Naturals
Australia
5 months using the app