Reviews (3,139)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

December 4, 2024

使用起來真的很方便,是少數不會迷失方向的插件!
功能非常多且齊全,還能做AB testing,會願意一直使用下去。

SUKORO
Hong Kong SAR
2 days using the app
May 28, 2024

It's PERFECT! All features are excellent and the user experience is incredible. Very powerful and easy to use tool.

GLAM FEMME
Brazil
10 months using the app
July 17, 2024

great customer service

Urban Baristas
United Kingdom
Over 3 years using the app
April 22, 2024

30% of our sells come from here this is the best email mrktng tool

MineralFlow
Spain
Over 1 year using the app
Klaviyo replied April 24, 2024

We are happy to hear about your success and thank you for the great review.

November 14, 2024

Great App!

Dopesurf.se
Sweden
About 1 hour using the app
June 1, 2024

The best E-DM Solution on the market!

Kagi
New Zealand
Over 4 years using the app
June 14, 2024

If you need any level of customer support, I'd recommend avoiding this platform. When the app works, it's good. However, I had a problem with their Flows - some of the conditional filters weren't behaving as expected - and opened a support ticket on 4/11/24. Today is 6/14/24 and all I have is repeated emails from their support teams after I ask them for updates saying "engineering is still working on it". Absolutely terrible support and there's no way to speak to anyone about the issue beyond chat and email.

Today's Patio
United States
7 months using the app
Edited November 26, 2024

Very easy to use. Great tool.

Ulster Weavers
United Kingdom
Almost 4 years using the app
June 7, 2024

its just perfect. Love it!! perfect tool

Wild Heart Free Soul
Germany
Over 2 years using the app
Klaviyo replied June 11, 2024

Thank you for the amazing review.

May 22, 2024

Always a pleasant experience working with Klaviyo. Their customer service is top notch, always very friendly and willing to help!

Plastics Free
United Kingdom
Over 1 year using the app