Reviews (3,136)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

June 11, 2024

Best email marketing platform in the game. Nothing else compares to klaviyo if you are trying to scale your business and grow sales. Their support is wonderful.

NatureWise
United States
Over 4 years using the app
June 5, 2024

Such an incredibly helpful care desk.

Marta was so accommodating in helping getting some technical flows sorted, holding my hand throughout the process to a successful resolution.

Amazing!

Beyond Retro
United Kingdom
Over 6 years using the app
Klaviyo replied June 11, 2024

Thank you so much for this amazing review. We will make sure Marta gets to see this.

June 10, 2024

Love this app.

Maja Georgiou Art Studio
United States
Almost 5 years using the app
April 29, 2014

Thanks Klaviyo, this has saved me so much time. And now I don't have to worry about following up customers, Klaviyo does it all for me.
Highly recommended, and integrates so well with Shopify it is really part of the whole now.
Very easy to load, to run campaigns, and to set up triggered emails. And the analytics is what really makes it great, I can see real time what is happening and where the action on the site is.
Well done Klaviyo.

Chandon Concepts
Australia
Over 1 year using the app
June 4, 2024

Great platform to use, super simple and incredible customer service ready to help out whenever you need it. Elizabeth W answered all my questions incredibly quickly and with lots of helpful tips and links to articles to learn more.

Mous UK
United Kingdom
About 6 years using the app
June 6, 2024

The support I received from Miranda was wonderful! She went above and beyond in providing both education on site setup and also helping me find workarounds to get the outcome I was looking for. Would highly recommend reaching out to support with any questions!

Olive & Piper
Canada
About 5 years using the app
Klaviyo replied June 11, 2024

Thank you for being such a loyal customer. We will make sure Miranda sees this glowing review.

April 1, 2014

Klaviyo makes it incredibly easy to target the exact customers we are trying to reach - it's easy to use and has way more useful features than mailchimp. Incredible support staff and we've seen a dramatic increase in revenue from our email campaigns. I highly recommend Klaviyo for e-commerce sites of any size.

Project Repat
United States
Over 1 year using the app
June 7, 2024

Outils très complet et à recommander pour les utilisateurs de shopify :
- de (très) nombreuses fonctionnalités
- connexions et synchronisations possible avec un grand nombre d'app/outils
- support toujours au top

le gramme
France
Over 4 years using the app
Klaviyo replied June 11, 2024

Merci beaucoup.

May 27, 2014

the integration with shopify makes this an extremely versatile marketing tool. the user interface is very intuitive. worth every penny.

JHill Design
United States
Over 1 year using the app
June 6, 2024

Great tool, excellent customer support. A lot of technical things to learn before you can effectively use it for the best results. But it seems there is a solution to almost every issue that occurs. Email deliverability is especially tricky, but there a many great tools provided by Klaviyo.

Wheat.eu
Denmark
About 5 years using the app
Klaviyo replied June 11, 2024

Thank you so much for your honest review. If there is anything we can do, don't hesitate to reach out to one of our product experts. Thank you for being such a loyal customer.