Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this email marketing and SMS app for its seamless Shopify integration and user-friendly interface. They value its advanced features like segmentation, automated flows, and a visual email builder. The responsive and knowledgeable customer support is praised, and the app is credited for significantly boosting sales, with reports of up to 100x return on investment. Merchants also appreciate the insightful analytics tools and the app's commitment to continuous improvement and educational resources.

July 25, 2020

Lots of cool templates available to help you get started right away with your email marketing. But I use mostly for segmenting customers, immediate thank you notes for new orders, and customized abandoned order email. The flows are easy to modify. The analytics are clear. I have yet to fully maximize Klaviyo but I am happy thus far. Oh and the support is excellent!

Lily of the Valley
Philippines
About 1 year using the app
February 26, 2017

Pretty amazing ecommerce email marketing platform. I honestly have a ton of stuff to learn though to improve how well I am using klaviyo!

Scopesonline
Australia
About 1 year using the app
June 14, 2022

Great app. I highly recommend Klaviyo marketing for any e-commerce store owner who wants to scale their sales through email marketing with powerful automated flows.

STRONGER APPAREL
United States
About 1 year using the app
Edited July 14, 2018

The best there is! We have used Klaviyo for about a year now and it is amazing. It integrates with just about everything, has a clean intuitive builder and good price break plans.

A few weeks ago another CRM approached us and convinced us to switch from Klaviyo. After just a few week trial period we were done. It didn't have any of the integrations Klaviyo does, the builder was archaic and clunky, and they chargedby amount of emails sent each month instead of the size of list.

Klaviyo is the king of email software.

Ccl Supplements
United States
About 1 year using the app
June 20, 2021

Es una de las mejores y completas herramienta de Email/SMS Marketing ! Te facilita la vida de una manera extraordinaria . TOP !

RITATIS
Spain
About 1 year using the app
July 5, 2021

Straightforward & easy to use. Takes a while to get used to navigate around, but no problem at all. Efficient replies & support from the Developer himself, making the experience smoother.

Van Astrea
Australia
About 1 year using the app
Edited December 3, 2018

This helps me get messages out to my customer rather easily. I like the tracking feature a lot and it integrates with Google which is helpful.

Water Filters To Go
United States
About 1 year using the app
Edited March 1, 2021

Really easy to use, even for small businesses like mine. Very nice templates for emails. Fabulous app.
They've already helped our abandoned cart rate with they already set up email flows.

Zafiro Equestrian
Spain
About 1 year using the app
April 2, 2022

Muy útil con sus flujos de correos automatizados y campañas para temporadas especiales. Se pueden combinar con flujos SMS.

tecphone
Mexico
About 1 year using the app
January 11, 2022

Connected to Shopify, Klaviyo is BY FAR the best emailing tool to use. It's complete, full of great functionalities, and their technical support is just AWESOME - very reactive, professional, they always have a solution for you. I can't recommend enough Klaviyo , really - Thanks for this fantastic software and team

Yeslicense
France
About 1 year using the app