Reviews (2,945)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

June 6, 2024

We absolutely LOVE Klayvio. 10/10 recommend

LILYMAES
United States
About 2 years using the app
Klaviyo replied June 11, 2024

Thank you for your review.

April 9, 2024

excellent communication and answers to the point. helped us on various situations that had a great impact on our work. thank you!

Nail Reserve
United States
About 2 years using the app
June 18, 2024

A lovely and professional work flow

jstore
United Kingdom
About 1 month using the app
February 17, 2024

Klaviyo has been a very useful tool for us. From highly targeted emails to centralizing our customer data, it is easy to integrate with shopify and has a lot of tutorials available for self-education

moinamaste
Finland
Over 2 years using the app
Klaviyo replied February 21, 2024

Thank you so much for this amazing review, and yes our academy pages are full of great courses and tutorials!

https://academy.klaviyo.com/

July 25, 2024

so amaizing

Gymglow
United States
Over 1 year using the app
June 4, 2024

Very responsive customer service team

Universal Yarn
United States
Almost 2 years using the app
April 1, 2024

Easy to use platform and wonderful customer service that is knowledgable and responds quickly. Love it!

Freshly Picked
United States
Almost 8 years using the app
Klaviyo replied April 3, 2024

Hey "Freshly Picked", thank you so much for this awesome, quick review. If you ever need us, we are here.

November 26, 2023

Klaviyo is always quick to respond to any of my questions....even today which is Sunday evening after Thanksgiving! They are detailed in their analysis and do a lot of back research to make sure they are providing the best solution to the problem.

Ayesha Mayadas
United States
Over 3 years using the app
May 21, 2024

Amazing platform and great customer service

Everlast
United States
5 months using the app
May 21, 2024

Love Klaviyo. Meets all our needs

Moka Origins
United States
6 months using the app