Reviews (2,941)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

April 1, 2024

Easy to use platform and wonderful customer service that is knowledgable and responds quickly. Love it!

Freshly Picked
United States
Almost 8 years using the app
Klaviyo replied April 3, 2024

Hey "Freshly Picked", thank you so much for this awesome, quick review. If you ever need us, we are here.

June 16, 2024

Great experience with Klaviyo

Mangolo
Netherlands
About 1 month using the app
April 26, 2024

Very very good App, I can just recommend really.
They an amazing customer support.

HHC VAPES
Germany
Over 1 year using the app
November 26, 2023

Klaviyo is always quick to respond to any of my questions....even today which is Sunday evening after Thanksgiving! They are detailed in their analysis and do a lot of back research to make sure they are providing the best solution to the problem.

Ayesha Mayadas
United States
Over 3 years using the app
April 8, 2024

Top app with the best features on the market and stellar customer support

Mind-Glowing
Romania
Over 5 years using the app
December 21, 2023

Been sending emails with Klaviyo for years and just recently added SMS. Their on-boarding team for SMS was fantastic - thank you Ashley and Savannah! Looking forward to seeing the same great SMS results.

GladGirl
United States
Almost 2 years using the app
May 21, 2024

Seamlessly integrated into my store and its email workflow.

DRUMMIDI.COM
Australia
About 1 month using the app
July 2, 2024

Good experince

Pinoleros LLC
United States
4 months using the app
October 27, 2024

Very helpful

Alsy store
United States
17 minutes using the app
Edited June 25, 2024

Great support team

Reverse
Canada
Over 1 year using the app