Reviews (3,131)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

October 27, 2024

Very helpful

Alsy store
United States
17 minutes using the app
April 9, 2024

excellent communication and answers to the point. helped us on various situations that had a great impact on our work. thank you!

Nail Reserve
United States
About 2 years using the app
July 25, 2024

This App is very helpful

KME means the very best
Canada
5 months using the app
May 15, 2024

Stay away and use someone else!

We've been with them for four years and it's gotten ridiculous. We had to spend 1200 for an email that had generated $200 in revenue. A complete ripoff.

There's better options. Support is the worst. At some point, they were the only players in the ecommerce game. Things have changed. Stay away because they will steal from you when you have actual volume.

OrnamentallyYou
United States
Over 4 years using the app
May 28, 2024

Works great easy to integrates with shopify

The High-End Hippie
Canada
Over 2 years using the app
June 11, 2024

Klaviyo is the cornerstone of our marketing practices and their support is exceptional!

Bow Wow Labs
United States
Over 3 years using the app
July 14, 2024

relatively easy to use and set up.

We The Imago Dei
Australia
6 months using the app
February 1, 2024

Stellar customer service, and super quick. I had an issue that wasn't even related to Klaviyo (it was a hosting issue), and the customer support went out of their way to help me, even researching articles about the other platform to assist me in dealing with the issue. Can't recommend it enough.

Wander Trails
United States
6 months using the app
Klaviyo replied February 6, 2024

We're happy to learn that your issue has been resolved. Providing excellent support is as important to us as delivering a great product. Your review means a lot to us. Thank you!

May 29, 2024

The best email marketing app and support out there.

Frambooesas
Portugal
About 1 year using the app
June 26, 2024

J'adore Klaviyo ! Le service client est également excellent !

Casabé
Canada
About 2 years using the app