Reviews (2,946)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

May 21, 2024

Klaviyo is a great app for creating email flows and tracking analytics

Rugged Books Inc.
Canada
10 months using the app
November 24, 2023

I don't need all the complications that come with a full CRM app. Klaviyo is fantastic as an email marketing app. Our life has become much simpler and easier with Klaviyo. I highly recommend giving Klaviyo a chance to see what it can do for your business.

Cascadian Water
United States
Over 1 year using the app
May 26, 2024

best email platform for ecommerce

Zigleys
United States
2 months using the app
Klaviyo replied May 28, 2024

Thank you so much Zigleys. We couldn't agree more.

June 3, 2024

Great platform!

FWBEAUTY
United Kingdom
8 months using the app
May 20, 2024

Best CMR around

Alex's Bird Kingdom
United States
Over 1 year using the app
May 28, 2024

seems good so far got me some revenue back.

SinisterStyle
Australia
5 days using the app
January 9, 2024

I thoroughly appreciate Klaviyo for its comprehensive features, ranging from the intuitive visual/block email builder to powerful segmentation and automated flows. Over the past year, Klaviyo has played a pivotal role in transforming our email marketing efforts from a starting point of zero to a thriving success. Its user-friendly interface facilitates seamless collaboration within our team and with external content creators. The help conducted by the Klaviyo tech staff year has been particularly beneficial, providing valuable knowledge and insights for our marketing endeavors.

Premiumbohne
Germany
Over 1 year using the app
Klaviyo replied January 11, 2024

Thanks for the positive review! Thrilled to be part of your email marketing success with our features and support. We appreciate your trust and look forward to supporting your future endeavors!

June 7, 2024

Increased my sales!

Vestes Novas
United States
9 months using the app
Klaviyo replied June 11, 2024

That's what we love to hear.

December 4, 2023

One of the best email apps! Support is always fast and spot-on. After being a Mailchimp user for the past 15 years, I'm glad I found Klaviyo

Southpaw Pet Supply
United States
Over 1 year using the app
June 10, 2024

very helpful customer service

Selkie
United Kingdom
About 1 month using the app