Reviews (3,136)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

April 1, 2024

Easy to use platform and wonderful customer service that is knowledgable and responds quickly. Love it!

Freshly Picked
United States
Almost 8 years using the app
Klaviyo replied April 3, 2024

Hey "Freshly Picked", thank you so much for this awesome, quick review. If you ever need us, we are here.

May 10, 2024

Chris was the most helpful person in setting up a new flow. Helped me walk through each step and provided guidance throughout the process. Thank you, Chris!

Swig Life
United States
Almost 4 years using the app
June 24, 2024

Easy to use, all that you need to get started on the free plan.

Artisan Souq
United Arab Emirates
4 months using the app
June 21, 2024

Really useful and probably our go to for marketing emails.

Updated review.

Millionaire Dropout
United States
5 months using the app
May 23, 2024

The BEST email marketing software there is. We've tried many a few years ago, from Mailchimp to MailerLite, but nothing compares to Klaviyo. They are SO advanced! It has all the functions that we need as an e-commerce brand, both technical and design-wise. We've used it for 2 years and will keep using it forever!

Sentir Parfum
Netherlands
Over 2 years using the app
May 28, 2024

great product and easy to use. I highly recommend.

The Air Purifier Store
United States
Almost 2 years using the app
May 21, 2024

So easy to use and great ROI. New features and email flows are super helpful. SMS in UK is expensive so hopefully that will be looked at soon!

MakeBox & Co.
United Kingdom
Over 2 years using the app
May 30, 2014

Great app. Highly recommended.

Zasttra.com
South Africa
4 months using the app
May 16, 2024

Une application que j'utilise depuis des années. Elle fait pleinement ce qu'on cherche a faire. Rien à dire.

LAKENZA
Canada
About 3 years using the app
June 15, 2024

I'm still learning, but I'm enjoying this very much. Recommend to others AAA+++ Very Good for newbies building their audience.

Maramalive™
New Zealand
8 months using the app