Reviews (3,137)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

April 30, 2024

Added the Reviews feature, and before we've had a chance to even send out a single review request, a notification has come through that we've "used 97% of your monthly plan for reviews."

Not 1 single review request email has even been sent. And we owe $250 in review request charges? Doesn't make a lick of sense.

A review feature should bill based on reviews. Klaviyo is already a super pricey platform, really disappointing to see them treating well paying customers like this.

Bitters & Bottles
United States
Almost 5 years using the app
May 15, 2024

light years ahead of my previous CRM system. Klaviyo makes building newsletters and segmenting my subscriber base really easy. I've automated many flows on my own. I'm not a techie and everything is easy! It is also an easy integration with Shopify.

TanyaHeathUS
United States
About 3 years using the app
May 28, 2024

great product and easy to use. I highly recommend.

The Air Purifier Store
United States
Almost 2 years using the app
June 4, 2024

Best ESP we've used.

Maison Flâneur
United Kingdom
Over 1 year using the app
May 22, 2024

SHE STREET has absolutely loved using Klaviyo, our revenue has increased by 338% in the last 2 years and we have reached more customers than ever.

The automation flows are perfectly set up which convert into sales and nurture our loyal customers, integrated with API's and SMS marketing.

Overall we are very satisfied with the service of Klaviyo.

SHE STREET
Australia
Over 2 years using the app
May 31, 2024

best app for email marketing. Has everything you need & more :)

Nutriland
Romania
Over 1 year using the app
May 19, 2024

Gooddddd

DOPESKILL
United States
Over 2 years using the app
May 14, 2024

AAA+++

Swaledale Butchers®
United Kingdom
About 3 years using the app
May 20, 2024

Seamless integration with Shopify, and amazing customer service make Klaviyo a no brainer for any business.
My flows and email campaigns consistently help me increase sales and my AOV.
Very happy with Klaviyo!

Joie Designs
Canada
Over 2 years using the app
May 15, 2024

Tom was excellent helping me with two issues today. He spent well over an hour troubleshooting some issues I had with integrations. He was very patient with me and was able to walk me through the steps in detail. Amazing service all around. Very prompt and clear.

Bened Life
United States
Almost 3 years using the app