Reviews (3,142)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

May 20, 2024

All the things you need, you will find with Klaviyo

Sofiaman.ro
Romania
10 months using the app
March 20, 2024

Klaviyo is an essential tool. I like how easy creating emails is.

On the flip side, I wish you could upload larger images (mine get rejected) within the email campaigns. Also, it's a bit tricky playing with formatting inside of emails (bold, italics, keeping the font when you paste text). Lastly, the pricing feels opportunistic the second you squeak past their levels they send you a charge for more.

I'm not leaving Klaviyo but I'm also not jumping for joy or telling my friends they MUST use this email software.

Right Wing Naturals
United States
Over 1 year using the app
May 17, 2024

Great integration with shopify! Very user friendly too. The only thing I would request is to be able to use the SMS functionality in Puerto Rico, USA.

LiliWeds
United States
4 months using the app
July 19, 2024

Great Customer Service!

HIGH STANDARDS
United States
About 1 year using the app
May 15, 2024

Klaviyo is very intuitive and their customer service is excellent!

Uniquities
United States
Almost 3 years using the app
May 15, 2024

so far so good.

We had zero issues, and It´s probably best email marketing platform to integrate with shopify, integrations are super easy, and it is easy to use.

PureGesund™
Czechia
4 months using the app
May 16, 2024

I really enjoy this platform, I find it very helpful and love the analytics.

Shia Skin Care
United States
5 months using the app
May 26, 2024

Its asset person must have, it builds long term with the audience

Rejuvences
United Arab Emirates
Over 3 years using the app
Klaviyo replied May 28, 2024

We agree, if you use Shopify, Klaviyo is a must have!

July 14, 2024

Najlepsza aplikacja do email i sms marketing.

20Th Century Games
Spain
About 1 month using the app
June 20, 2024

Great Customer Service that helps with what you are trying to create!

Samsons Haircare
United States
About 1 month using the app