Reviews (3,137)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

May 7, 2024

Awesome tool and the support is from another world! Recommended!

My Game Tables
United States
Almost 4 years using the app
June 12, 2024

It's a great app with great customer service.

RX Smart Gear Canada
Canada
9 months using the app
May 24, 2024

I love Klaviyo, so simple and so intuitive. With a little practice it is set up in no time. Once you have your templates, each week is easy to just produce your content and send to your hearts content. We've seen a much needed up turn in sales. The cost is around about 10% of the turnover each month so we are more than happy with that return. It keeps us fresh in our customers minds and ensures just that little bit of loyalty when the time comes.

Barefoot Junkie
United Kingdom
About 2 years using the app
May 23, 2024

Love working with Klaviyo!

Sanbera Switzerland
Switzerland
About 2 years using the app
May 18, 2024

Klaviyo is very user friendly and is consistently introducing new features and classes to help you manage your email/sms list to grow your business.

Liquid Dyet
United States
Over 2 years using the app
May 30, 2024

easy to use

The Kick Company
Ireland
Over 1 year using the app
June 12, 2024

So nice

Amore Beauty
Singapore
9 months using the app
December 3, 2014

If you are doing anything email related, you need to look into klaviyo. I have never seen a more sophisticated email solution. You can do EVERYTHING. Want to send an email when someone purchases a certain product. Check. Want to send an email followup sequence when someone hasn't opened your emails for 30 days. Check. Want to greet new/returning/old/inactive customers. Check. You can do EVERYTHING with klaviyo!

The Moonlight Shop
United States
Over 9 years using the app
April 15, 2016

Klaviyo is the best email/CRM platform we've ever used and we've used a few! The app makes it easy to sync up with Shopify.

Precisionhydration
United Kingdom
Over 9 years using the app
May 15, 2024

Klaviyo is very intuitive and their customer service is excellent!

Uniquities
United States
Almost 3 years using the app